Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
ChiCha San Chen is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence ChiCha San Chen performance in the United States and how they change over time
See what factors influence ChiCha San Chen performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of ChiCha San Chen' competitors in the United States
An analysis of ChiCha San Chen' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals brand strength relative to competitors. It highlights customer preference and overall standing in the cafe & restaurant industry.
ChiCha San Chen is a leading brand with a market performance percentile of 99, placing it in the top 1%. This indicates strong customer preference. Performance peers include China King, Shawarma House, Kelley's Country Cookin', Taichi Bubble Tea, La Frida Mexican Grill & Seafood, and 107 Taste, all within the same percentile range.
Customer satisfaction (CSAT) indicates brand loyalty and service quality. Tracking CSAT helps identify areas for improvement and predict customer retention.
ChiCha San Chen has an overall CSAT of 87%, up 2.9 percentage points year-over-year. Washington state shows the highest CSAT at 91%, while Texas and Georgia have lower scores. CSAT increased from 72.59 in April to 92.73 in June 2025. This suggests a positive trend in customer experience during the reporting period.
Outlet count signifies market reach and expansion. Tracking outlets helps assess brand growth and geographic distribution in the United States.
ChiCha San Chen has one outlet each in California, Texas, Oregon, Washington, Georgia and Pennsylvania. Each state has a bar fill percentage of 100, indicating even distribution across listed states.
Competitor analysis reveals direct rivals and customer preferences. It guides strategic positioning and helps identify opportunities for differentiation.
ChiCha San Chen's top competitors are Starbucks (6.21%), Shake Shack (3.73%), McDonald's, Kura Revolving Sushi Bar and Applebee's Grill + Bar (2.48% each). This cross-visitation data indicates that customers of ChiCha San Chen also frequent these establishments.
Traffic workload identifies peak hours. Understanding workload helps optimize staffing and resource allocation to enhance customer experience.
ChiCha San Chen experiences peak traffic between 12:00 PM and 8:00 PM, with the highest workload around 2:00 PM (58.29). Traffic is minimal before 11:00 AM and after 9:00 PM. This data informs optimal staffing schedules.
Consumer segments clarify target demographics. Gender and generational insights enhance marketing precision and product development for ChiCha San Chen.
ChiCha San Chen's customer base shows a higher affinity towards women (114) and Gen Z (208). Gen Y also exhibits high affinity (130), while Gen X is under-indexed (47). This affinity data guides targeted marketing strategies.