Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Chatime is in the top 3% of brands
Sample of brands in the same percentile
See what factors influence Chatime performance in the United States and how they change over time
See what factors influence Chatime performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of Chatime' competitors in the United States
An analysis of Chatime' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance percentile reveals brand's share of foot traffic, showing competitive strength and customer preference in the industry.
Chatime's Market Performance is at the 97th percentile, making it a leading brand. This signifies a strong market position relative to competitors like Olive and Thyme, Henry's On The Market, La Catrina Mexican Restaurant, Jewel's Treats & More, Miramonte Winery and Mexican Grill, demonstrating high customer preference.
Customer satisfaction (CSAT) is key for loyalty. Changes reveal if service improvements impact customer perception, crucial for brand health.
Chatime's overall customer satisfaction is 88%, a decrease of 3.1 percentage points year-over-year. Alabama shows high satisfaction (94%) with significant growth. Maryland, while still positive (86%), experienced a decline in satisfaction. Recent months (Apr-Jun 2025) indicate fluctuating CSAT, peaking in May.
Outlet count signals brand reach. Growth trends reflect expansion strategy and market penetration effectiveness, showcasing brand presence.
Chatime has a limited number of outlets in the United States. Maryland has the highest number of outlets (4), followed by Guam (3). Florida, Texas, North Dakota and Alabama each have only 1 outlet.
Competitor analysis identifies direct rivals. Understanding cross-visitation reveals customer preferences and competitive positioning strategies.
Chatime's customers also frequently visit Dunkin', Popeyes Louisiana Kitchen, Starbucks, Yonutz Donuts and Ice Cream, and Panda Express. These brands represent key competitors in the cafe and restaurant space, each with a cross-visitation rate of 10%.
Traffic workload distribution reveals peak hours. This insights help optimize staffing and resource allocation for better customer experience.
Chatime experiences peak traffic between 11:00 AM and 7:00 PM, with the highest workload around 6:00 PM (58.5%). Traffic is minimal during early morning hours, between midnight and 7:00 AM. Staffing and resource allocation should be prioritized in accordance with peak traffic.
Consumer segments highlight key demographics. Understanding gender and generation affinity informs targeted marketing and personalized customer experiences.
Chatime shows a strong affinity with women (136 index), who are overrepresented compared to the average consumer. Men are underrepresented (69 index). Gen Y (159 index) and Gen Z (109 index) also show high affinity. Gen X (33 index) are underrepresented in comparison to the average consumer.