Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Charleston's Restaurant is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Charleston's Restaurant performance in the United States and how they change over time
See what factors influence Charleston's Restaurant performance in the United States and how they change over time
Available by subscription
Available by subscription
An analysis of Charleston's Restaurant' competitors in the United States
An analysis of Charleston's Restaurant' competitors in the United States
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals brand strength, reflecting customer preference and competitive positioning within the Cafe & Restaurants industry.
Charleston's Restaurant is a leading brand, ranking in the top 1% in market performance. This indicates a substantial share of customer traffic compared to its peers like Puesto, Tikka Shack Indian Grub, Island Wing Company, Connors Steak & Seafood, Chifa Du Kang, and Huckleberry's Breakfast & Lunch, all positioned at the 99th percentile, signifying strong market dominance.
Customer satisfaction is crucial for loyalty and growth, reflecting service quality and directly impacting brand perception and repeat business.
Charleston's Restaurant demonstrates high customer satisfaction with an overall CSAT of 91%, up 7.4 percentage points year-over-year. Oklahoma leads in satisfaction at 93%, followed by Arizona at 92%. The CSAT trend from April to June 2025 shows a fluctuating yet generally positive customer experience.
Average check indicates customer spending per visit, influencing revenue and profitability, reflecting menu pricing and customer purchasing habits.
The overall average check for Charleston's Restaurant is $38.60, a decrease of 3.3% year-over-year. Arizona shows the highest average check at $49.10. The average check fluctuated between $36.79 and $40.76 from April to June 2025.
Outlet count indicates brand reach and market presence, influencing accessibility and directly impacting potential customer base and revenue generation.
Charleston's Restaurant has 10 outlets in Oklahoma, demonstrating its strongest presence in that state. Indiana and Nebraska each have 2 outlets, while Texas, Arizona and Missouri each have 1 outlet.
Identifying competitors reveals market dynamics and customer preferences, informing strategies to maintain a competitive edge and attract more customers.
McDonald's is the top competitor with a cross-visitation rate of 10.10%, indicating that many Charleston's Restaurant customers also visit McDonald's. Other top competitors include Braum's Ice Cream & Dairy Store (5.63%), Texas Roadhouse (5.24%), Whataburger (4.85%), and Taco Bell (4.27%).
Understanding traffic patterns optimizes staffing and resource allocation, enhancing customer experience and operational efficiency during peak hours.
Traffic workload is highest between 11:00 AM and 8:00 PM, peaking at 63.33% at 6:00 PM. Minimal traffic occurs between midnight and 10:00 AM, suggesting opportunities to optimize staffing and promotions based on peak and off-peak hours.
Consumer segment analysis enables tailored marketing, improving engagement and brand relevance by understanding demographic preferences and behaviors.
Women are over-represented in Charleston's Restaurant's customer base, with an affinity index of 88. Men's affinity index is 110. Gen X has a high affinity at 134, while Gen Y and Gen Z are under-indexed with values of 72 and 36, respectively. This suggests Gen X is the most engaged generational group.