Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Bob & Berts is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Bob & Berts performance in the United Kingdom and how they change over time
See what factors influence Bob & Berts performance in the United Kingdom and how they change over time
Available by subscription
Available by subscription
An analysis of Bob & Berts' competitors in the United Kingdom
An analysis of Bob & Berts' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows brand's share of foot traffic, reflecting its competitive strength and customer preference in the Cafe & Restaurants industry.
Bob & Berts holds a leading market performance position in the United Kingdom's Cafe & Restaurants industry with a percentile of 99, placing it in the top 1% of brands. This high percentile indicates a strong market presence relative to competitors. Performance peers like Victors, SHAKEDOWN, Captain's, Tapas Brindisa, The Distilling House, and Paul's Bakery share a similar high-performance bracket.
Customer satisfaction (CSAT) is vital as it shows customer loyalty and brand perception, directly impacting revenue and long-term success.
Bob & Berts' overall customer satisfaction is 62%, a decrease of 11 percentage points year-over-year. Northern Ireland shows the highest CSAT at 71% with a growth of 4.1 percentage points, while England and Scotland show lower CSAT scores (58%) with decreases of 19.2 and 18.1 percentage points, respectively. This decline suggests potential issues needing attention to improve customer experience across England and Scotland.
Average check reveals customer spending per visit, indicating pricing strategy effectiveness and customer value perception.
Bob & Berts' overall average check is 15 GBP, showing a 12.5% increase year-over-year. Scotland has the highest average check at 18.6 GBP. England shows 14.3 GBP and Northern Ireland 13.6 GBP. The data indicates a rise in customer spending compared to last year, with regional variations in average transaction values.
Outlet count indicates brand reach and market penetration, reflecting expansion strategy and brand presence.
Bob & Berts has the highest number of outlets in Northern Ireland (16), followed by England (7) and Scotland (6). This geographical distribution highlights Northern Ireland as a key market, with fewer locations in England and Scotland, indicating potential areas for expansion.
Understanding competitors shows customer preferences and market dynamics, which can refine marketing and business strategies.
Bob & Berts' customers also frequently visit McDonald's (13.21%), JD Wetherspoon (7.55%), Costa Coffee (6.29%), Starbucks (4.40%), and Caffè Nero (3.77%). These brands represent key competitors, suggesting potential overlaps in customer base and areas for differentiation.
Traffic workload shows peak hours and customer flow, optimizing staffing and resource allocation for better service.
Bob & Berts experiences peak traffic between 10 AM and 1 PM, with the highest workload at 12 PM (63.70%). Traffic starts increasing from 7 AM and decreases after 4 PM. Minimal activity occurs between 6 PM and 7 AM. Resource allocation should align with these peak hours to ensure optimal service.
Consumer segment analysis tailors marketing, boosting engagement by matching products and messaging to specific groups.
Women show a high affinity (88) with Bob & Berts brand, slightly below the average consumer, while men are over-indexed (108). Gen X (94) and Gen Y (94) are slightly under-indexed, while Gen Z is significantly under-indexed (63), indicating a lower representation compared to the average consumer. These insights can inform targeted marketing efforts.