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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Bask Bear Coffee is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Bask Bear Coffee performance in the Malaysia and how they change over time
See what factors influence Bask Bear Coffee performance in the Malaysia and how they change over time
Available by subscription
Available by subscription
An analysis of Bask Bear Coffee' competitors in the Malaysia
An analysis of Bask Bear Coffee' competitors in the Malaysia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance indicates brand's share of foot traffic, revealing competitive strength and customer preference in the industry.
Bask Bear Coffee is a leading brand in Malaysia's Cafe & Restaurants industry, ranking in the top 1% based on foot traffic. This high percentile indicates strong market presence and customer preference compared to competitors. Performance peers include Hot Bird Subang Jaya, THEFAT.BURGER Penang, Ashhryshoshedap, Sushi YA, The J @ Bandar Seri Alam, and Ikan Bakar Sabah, all positioned within a similar high-performance bracket.
CSAT reflects how happy customers are with the brand. Higher satisfaction often leads to increased loyalty and positive word-of-mouth.
Bask Bear Coffee shows a 69% overall customer satisfaction in Malaysia, a significant 23.2 percentage point increase year-over-year. States like Perak (92%), Kedah (92%), and Penang (89%) show high satisfaction. However, Sarawak experienced a slight decrease (-0.2pp). This mixed performance suggests a need to focus on consistency and address any issues in underperforming regions.
Average check indicates how much customers spend per visit. It reflects pricing strategy, menu appeal, and customer spending habits.
The overall average check for Bask Bear Coffee is 30.7 MYR, a 27.5% increase year-over-year. Pahang leads with an average check of 40 MYR. This increase indicates customers are spending more per visit, potentially due to menu changes or increased pricing. Focus on regions with lower average checks to identify opportunities for upselling.
Outlet count shows brand's reach. More outlets typically mean greater convenience and accessibility for customers.
Bask Bear Coffee has 37 outlets in Selangor, the highest concentration, followed by Johor (16) and Kuala Lumpur (13). This distribution indicates Selangor is a key market. Expanding presence in states with fewer outlets, like Sarawak (4), could increase overall market reach.
Competitor analysis identifies key players vying for the same customers. It reveals the competitive landscape and informs strategies.
ZUS Coffee (9.45%) is the top competitor for Bask Bear Coffee, followed by KFC (7.09%) and McDonald's (4.99%). This indicates a significant overlap in customer base. Understanding competitor strategies and customer preferences can inform competitive positioning and marketing efforts.
Traffic workload highlights peak hours, helping optimize staffing and resource allocation for maximum efficiency.
Bask Bear Coffee experiences peak traffic workload between 17:00 and 21:00, reaching a high of 57.75 at 20:00. Minimal activity is recorded between 0:00 and 6:00. Staffing and promotional efforts should be concentrated during peak hours to maximize sales and customer satisfaction.
Understanding consumer segments allows targeted marketing. Tailoring strategies to gender and generation enhances customer engagement.
Women exhibit a high affinity (104 index) for Bask Bear Coffee, while men show a slightly lower affinity (97 index). Gen X (107 index) and Gen Y (107 index) are strongly represented, while Gen Z is under-indexed (88 index). Marketing should target Gen X and Y, while efforts to engage Gen Z are needed.