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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Yolé performance in the Malaysia and how they change over time
See what factors influence Yolé performance in the Malaysia and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Yolé' competitors in the Malaysia
An analysis of Yolé' competitors in the Malaysia
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Yolé is right in the middle
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Yolé's market performance is at the 52nd percentile, indicating an average market standing. This means Yolé captures an average share of customer traffic compared to its competitors in Malaysia's Cafe & Restaurants industry. Performance peers in the same percentile: FUIYOH! It’s UNCLE ROGER @ Mid Valley Southkey, Incheon Kitchen, Kopitiam Rakyat - Rawang Anggun City, Nasi Ulam Ikan Sumbat, Thai Geng Mookata (Cheras Jln Lanchang), Poblano Kl.
Customer satisfaction (CSAT) reflects brand perception and loyalty, directly impacting retention and revenue growth. High CSAT indicates a strong customer relationship.
Yolé boasts a high overall CSAT of 95%, a 3.1pp increase year-over-year, indicating improved customer sentiment. Johor shows the highest CSAT at 94%, while Selangor's CSAT decreased slightly to 93%. Penang also shows high CSAT at 91%. The CSAT trend from June to August 2025 shows a consistently high level of customer satisfaction.
Outlet count indicates market reach and expansion. Tracking this KPI informs strategic decisions about market penetration and growth opportunities.
Yolé has 9 outlets in Selangor, representing the largest presence. Penang and Sarawak each have 3 outlets, Kuala Lumpur has 2, and Johor has 1. This distribution highlights Selangor as a key market for Yolé in Malaysia.
Identifying top competitors through cross-visitation reveals direct rivals and shared customer base, informing competitive strategies and differentiation efforts.
Yolé's top competitors based on customer cross-visitation are K Fry Urban Korean (4.11%) and 4Fingers Crispy Chicken (4.11%). NakNak 낙낙, Golden Pillow and Dandy share 2.74% of Yolé's customers. This indicates a significant overlap in customer preferences with these brands.
Traffic workload analysis identifies peak hours, enabling efficient staffing and resource allocation to optimize customer service and operational efficiency.
Yolé experiences peak traffic workload between 10:00 AM and 9:00 PM, with the highest workload at 8:00 PM (54.79%) and 8:00 PM (55.21%). Traffic is minimal during the early morning hours. This data informs staffing and resource allocation strategies.
Understanding consumer segments by gender and generation enables targeted marketing, improving engagement and brand resonance with specific demographic groups.
Yolé's customer base shows a higher affinity towards women (index 122) compared to men (index 80). Among generations, Gen Z shows the highest affinity (index 107), followed by Gen Y (index 100) and Gen X (index 65). This suggests targeted marketing towards women and Gen Z could be effective.