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Managing Partner, Global Business Development
See what factors influence Woolworths performance in the South Africa and how they change over time
See what factors influence Woolworths performance in the South Africa and how they change over time
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Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
An analysis of Woolworths' competitors in the South Africa
An analysis of Woolworths' competitors in the South Africa
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Woolworths is in the top 2% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance reveals competitive strength and customer preference within the Cafe & Restaurants industry.
Woolworths holds a leading market performance position at the 98th percentile. This indicates a leading share of foot traffic and customer preference. Performance peers include The Wes Bistro & Bar, CHICKING, Ambiance Restaurant, NY Slice Pizza, Clarkys lakeside restaurant and Elephant & Co.
Customer satisfaction (CSAT) is crucial for loyalty, impacting revenue and brand reputation in the Cafe & Restaurants sector.
Woolworths' overall CSAT is 52%, down 5.8pp year-over-year. Western Cape shows high satisfaction (60%) with an increase of 18.3pp, while Gauteng has lower satisfaction (33%) with a decrease of 26pp. The CSAT fluctuates from 61.02% to 37.70% between May and July 2025.
Average check reflects customer spending habits, vital for pricing strategies and revenue optimization in the Cafe & Restaurants industry.
The overall average check for Woolworths is 176.80 ZAR, a decrease of 40.40% year-over-year. The average check in Western Cape is 170.10 ZAR, while in Gauteng it is 142.30 ZAR. The average check fluctuates from 186.11 ZAR to 205.00 ZAR between May and July 2025.
Outlet count indicates brand reach and market penetration, reflecting growth and accessibility within the Cafe & Restaurants sector.
Woolworths has 14 outlets each in Gauteng and Western Cape, 6 in KwaZulu-Natal, and 1 in Eastern Cape. This distribution reveals a concentration of outlets in Gauteng and Western Cape.
Competitor analysis identifies key rivals and their cross-visitation rates, crucial for strategic positioning in Cafe & Restaurants.
The top competitors for Woolworths, based on customer cross-visitation, are Ocean Basket (11.54%), Spur (9.62%), McDonald's (9.62%), KAUAI (7.69%), and Bootlegger Coffee Company (7.69%). This highlights shared customer base and competitive overlap.
Traffic workload insights reveal peak hours, enabling efficient staffing and resource allocation in the Cafe & Restaurants industry.
Woolworths experiences peak traffic workload between 11:00 and 17:00, with the highest workload at 12:00 (51.76%). Traffic workload is lowest between 0:00 and 6:00, indicating a nighttime lull.
Consumer segment analysis informs marketing by identifying key demographics (gender and generation) and their affinity toward the brand.
Woolworths shows high affinity with Women (128 index) and Gen Y (93 index). Women are overrepresented. Gen Y is slightly underrepresented.