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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Wok Box performance in the Canada and how they change over time
See what factors influence Wok Box performance in the Canada and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jul – Sep 25
Wok Box is right in the middle
Sample of brands in the same percentile
An analysis of Wok Box' competitors in the Canada
An analysis of Wok Box' competitors in the Canada
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Wok Box's market performance is at the 48th percentile, indicating a below average/lagging position in Canada's Cafe & Restaurants industry. This means Wok Box captures less foot traffic than the majority of its competitors. Performance peers in the same percentile range include BINGGO Ice Jelly, La Cage, Pita Lite Shawarma, 90s Chat Food Outlet ||Sooji Golgappa/Chaat Shop, The Fry, and Kesar Sweets & Restaurant.
Customer satisfaction (CSAT) reflects customer loyalty and brand perception, directly impacting revenue and long-term business success.
Wok Box's overall CSAT is 82%, a decrease of 2.8 percentage points year-over-year. Nova Scotia shows the highest CSAT at 89%, while Alberta has the lowest at 82%. This indicates a need to investigate and address factors impacting customer satisfaction, particularly in regions with lower scores.
Average check reveals spending habits, reflecting menu pricing effectiveness and customer purchasing power, crucial for revenue optimization.
The overall average check for Wok Box is CAD 23.1, a 6.5% increase year-over-year. Alberta has the highest average check at CAD 24.9, while British Columbia has the lowest at CAD 21.3. This suggests potential differences in menu preferences or pricing strategies across different regions.
Outlet count indicates brand reach and market penetration, influencing brand visibility and accessibility to customers.
Wok Box has 27 outlets in Alberta, the highest number among Canadian provinces. Saskatchewan has 12, Ontario has 8, British Columbia has 7, and Manitoba has 4. This distribution highlights Alberta as a key market for Wok Box, with opportunities for expansion in other regions.
Competitor analysis identifies key rivals and customer preferences, informing strategies to gain a competitive edge and attract more customers.
Wok Box's top competitors based on cross-visitation are Tim Hortons (16.06%), McDonald's (13.30%), A&W Canada (8.72%), Wendy's (5.50%), and Boston Pizza (5.05%). This indicates that customers who visit Wok Box also frequently visit these fast-food and casual dining chains.
Traffic workload analysis reveals peak hours, enabling efficient staffing and resource allocation to optimize customer service and minimize wait times.
Wok Box experiences peak traffic between 11 AM and 8 PM, with the highest workload at 61.60% at 6 PM. Traffic is minimal between midnight and 9 AM. This data suggests the need for increased staffing and resource allocation during peak hours to manage customer flow effectively.
Understanding consumer segments enables targeted marketing, tailoring products and messaging to resonate with specific demographics for increased engagement.
Women have a high affinity (90) and Men have a very high affinity (108) for Wok Box. Gen X is under-indexed (77), while Gen Y (107) and Gen Z (130) are over-indexed. This suggests that Wok Box resonates more strongly with Gen Y and Gen Z consumers compared to Gen X.