Search among the top brands by number of locations
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Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence Whittard of Chelsea performance in the United Kingdom and how they change over time
See what factors influence Whittard of Chelsea performance in the United Kingdom and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Whittard of Chelsea' competitors in the United Kingdom
An analysis of Whittard of Chelsea' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Whittard of Chelsea is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market Performance shows brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
Whittard of Chelsea is in the top 1% (99th percentile), indicating a leading market position. This high percentile reflects strong customer preference compared to peers like Bob & Berts.
Customer satisfaction (CSAT) measures how well the brand meets customer expectations, influencing loyalty and repeat business.
Overall customer satisfaction for Whittard of Chelsea is 63%, a decrease of 17.5 percentage points year-over-year. Scotland shows high CSAT (93%), while England shows 60%. CSAT was highest in May 2025, declining through August.
The number of outlets reflects brand's reach and market presence across different regions, highlighting expansion and accessibility.
Whittard of Chelsea has 32 outlets in England, 2 in Scotland and 1 in Wales. England represents the majority of the brand's physical presence.
Identifying top competitors helps understand market dynamics, benchmark performance, and refine competitive strategies for growth.
Top competitors for Whittard of Chelsea include McDonald's (9.02%), Nando's (6.02%), Starbucks (5.26%), Costa Coffee (4.51%), and Dishoom (3.01%). These brands capture significant customer cross-visitation.
Traffic workload by hour reveals peak operational times, allowing for efficient staffing and resource allocation to meet demand.
Peak traffic for Whittard of Chelsea occurs between 12 PM and 4 PM, with the highest workload at 1 PM (57.46%). Traffic is minimal during early morning and late-night hours.
Understanding consumer demographics by gender and generation enables targeted marketing and tailored product offerings for increased engagement.
Whittard of Chelsea's customer base shows women and men equally at 100% affinity index, suggesting broad appeal. Gen Y is over-indexed (141%), indicating high affinity, while Gen X and Gen Z are under-indexed.