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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Uncle BOB performance in the Malaysia and how they change over time
See what factors influence Uncle BOB performance in the Malaysia and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Uncle BOB' competitors in the Malaysia
An analysis of Uncle BOB' competitors in the Malaysia
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Uncle BOB is in the lower 33% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile reveals brand's share of foot traffic, indicating competitive strength and customer preference.
Uncle BOB's market performance is in the lower 33%, indicating a lagging position. This means the brand captures less foot traffic than most competitors. Performance peers in the same range include Taiwanese house, Bai Wei Kopitiam, 檳檳東炎麵, Kopi 434, Kampung Carabao, and Resipi Grobok Salai.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty and brand reputation, crucial for sustainable growth.
Uncle BOB's overall CSAT is 39%, a decrease of 2.7 percentage points year-over-year, indicating declining customer happiness. In Sabah, CSAT is also 39%, with a significant decrease of 12.9 percentage points. The CSAT trend shows fluctuations, with a peak in June 2025 and subsequent drops.
Average check (Avg Check) reflects spending per customer, influencing revenue and profitability, vital for financial health.
Uncle BOB's overall average check data is unavailable. In Sabah, the average check is 14.4 MYR, with no growth. The average check trend shows fluctuations, with a peak in June 2025 and subsequent drops, indicating variability in customer spending.
Outlet count indicates brand reach and market presence, influencing accessibility and potential customer base.
Uncle BOB has 37 outlets in Sabah, representing the largest concentration. Other states include Selangor and Kuala Lumpur with 7 outlets each, Pahang and Johor with 3, Labuan with 2, and Sarawak, Kelantan, Perak, and Penang with 1 each, showing uneven distribution.
Identifying top competitors helps understand the competitive landscape and refine strategies to gain market share.
Uncle BOB's top competitors based on customer cross-visitation are ZUS Coffee and 4Fingers Crispy Chicken, both at 7.14%. Other competitors include BITE by Majid Murtabak, Thai Beach Restaurant, and KHM Strawberries & Jam, each at 3.57%, indicating shared customer base.
Traffic workload analysis reveals peak hours, enabling optimized staffing and resource allocation for better service.
Uncle BOB experiences peak traffic workload between 10 AM and 6 PM, with the highest workload at 6 PM (55.94%) and 7 PM (56.94%). Traffic is significantly lower during early morning hours, indicating the need for staffing adjustments based on hourly demand.
Understanding consumer segments enables targeted marketing, improving engagement and ROI by tailoring strategies.
Uncle BOB's customer base shows a slightly higher affinity from women (104%) compared to men (97%). Among generations, Gen Y shows the highest affinity (123%), while Gen X (84%) and Gen Z (83%) are under-indexed, suggesting targeted marketing opportunities.