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Managing Partner, Global Business Development
See what factors influence Uncle BOB performance in the Malaysia and how they change over time
See what factors influence Uncle BOB performance in the Malaysia and how they change over time
Available by subscription
Available by subscription
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Uncle BOB' competitors in the Malaysia
An analysis of Uncle BOB' competitors in the Malaysia
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Uncle BOB is in the top 3% of brands
Sample of brands in the same percentile
Search among the top brands by number of locations
Cafés & Restaurants
Market performance indicates a brand’s share of foot traffic, reflecting its competitive strength and customer preference in the industry.
Uncle BOB, with a market performance percentile of 97 in Malaysia's Cafe & Restaurants industry, holds a leading position. This signifies high foot traffic compared to peers like Kopitiam & Mart, Ramly, Yong Tau Foo Gelombang Biru, Al-Sham Arabian Cuisine, Sho Yakitori Bar (Senibong Cove), and Auction Rooms Georgetown, all within the same percentile range. The brand is in the top 3%.
Customer satisfaction (CSAT) reflects customer loyalty and brand perception. Higher satisfaction often correlates with repeat business and positive word-of-mouth.
Uncle BOB's overall CSAT is 42%, a 0.2 percentage point increase year-over-year. In Sabah, customer satisfaction is 41%, a 10 percentage point decrease. The CSAT varied between 23.73% and 52.13% during the period of May-July 2025.
Average check (or average transaction value) indicates spending per customer, showing pricing strategy effectiveness and customer purchasing behavior.
Uncle BOB's overall average check is 22.3 MYR, a 22% increase year-over-year. In Sabah, the average check is 24.7 MYR, with no growth. The average check varied between 13.75 MYR and 40.83 MYR during the period of May-July 2025.
Identifying key competitors helps understand the competitive landscape, benchmark performance, and strategize to capture market share.
Uncle BOB's top competitors based on customer cross-visitation are ZUS Coffee, McDonald's, and 4Fingers Crispy Chicken, each with 8.57% cross-visitation. Tealive has 5.71% and Restoran Kota Raya 2.86%. This indicates shared customer interest, guiding competitive strategies.
Consumer segment analysis enables targeted marketing by understanding the demographics and preferences of the customer base.
Uncle BOB's customers show high affinity towards both Women and Men. Gen Y (113) and Gen Z (116) are over-represented, showing a higher-than-average engagement. Gen X (59) is under-represented.