Search among the top brands by number of locations
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Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence Tim Hortons performance in the Philippines and how they change over time
See what factors influence Tim Hortons performance in the Philippines and how they change over time
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Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Tim Hortons' competitors in the Philippines
An analysis of Tim Hortons' competitors in the Philippines
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Tim Hortons is in the top 2% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance indicates brand's share of foot traffic, reflecting its competitive strength and customer preference in the industry.
Tim Hortons in the Philippines holds a market performance percentile of 98, which indicates a leading position within the Cafe & Restaurants industry. This high percentile demonstrates strong customer preference and a significant share of foot traffic compared to its competitors. Performance peers within the same percentile include: Saffron Sips - Indian Restaurant, KinaJohn Bar and Restaurant, Port Food Cafe - Gaisano Mall Bajada, Umi no Cafe, Namoo Cafe(나무카페), and Mama Lou's | Ayala Malls Manila Bay.
Customer satisfaction (CSAT) is vital for gauging customer loyalty and identifying areas for service improvement, directly impacting brand reputation.
Tim Hortons' overall CSAT in the Philippines is 71%, a slight decrease of 1.1 percentage points year-over-year. Metro Manila shows a CSAT of 71% with a decrease of 0.6 percentage points. The CSAT trend decreased between May and July 2025, with a low of 57.81% in July, indicating potential areas needing attention to improve customer experience.
Average check (Avg Check) reveals spending habits and revenue potential per customer, crucial for pricing strategies and revenue growth.
Tim Hortons' overall average check in the Philippines is PHP 290.50, a significant decrease of 44.4% year-over-year. Metro Manila's average check is PHP 292.70 with 0% growth. Average check varied between May and July 2025, from PHP 227.27 to PHP 311.11, showing fluctuations in customer spending.
Outlet count reflects brand reach and market penetration, directly impacting accessibility and revenue streams within the Philippines.
Tim Hortons has 29 outlets in the Philippines. The majority, 26, are located in Metro Manila, with 2 in Calabarzon and 1 in Central Luzon. The distribution shows a concentration in Metro Manila, suggesting potential for expansion in other regions.
Competitor analysis reveals key players and customer preferences, aiding in strategic positioning and competitive advantage.
The top competitors of Tim Hortons in the Philippines, based on cross-visitation, are Starbucks (22.22%), McDonald's (15.87%), Jollibee (15.87%), Burger King (7.94%), and The Coffee Bean & Tea Leaf (7.94%). These brands attract a portion of Tim Hortons' customer base, highlighting their competitive influence.
Understanding traffic patterns informs staffing, promotions, and operational efficiency, optimizing resource allocation based on demand.
Tim Hortons in the Philippines experiences peak traffic workload between 10:00 AM and 6:00 PM, with the highest workload around 4:00 PM (59.37). Traffic is significantly lower during the early morning hours (0:00 AM to 5:00 AM), indicating a need to adjust staffing levels according to these trends.
Understanding consumer segments enables tailored marketing, improving engagement and resonating with different demographic groups.
Tim Hortons' consumer base in the Philippines shows a gender mix of 53% women and 134% men (index). Gen X has an index of 146, Gen Y has an index of 122 and Gen Z index is 49. Men and Gen X are over-represented in Tim Hortons customer base, suggesting these groups have a particularly high affinity for the brand.