Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Tim Hortons performance in the Philippines and how they change over time
See what factors influence Tim Hortons performance in the Philippines and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Tim Hortons' competitors in the Philippines
An analysis of Tim Hortons' competitors in the Philippines
In Cafés & Restaurants
·Jul – Sep 25
Tim Hortons is in the lower 34% of brands
Sample of brands in the same percentile
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Tim Hortons holds a market performance percentile of 34 in the Philippines, placing it in the below average/lagging category. This indicates a weaker market standing compared to competitors. Performance peers in the same percentile range include Nihon Cafe - Shaw, YAKINIKU A5 TOKU-PASAY, Crosta Pizzeria, Bom Gosto, One Ayala, Sundays Cafe and Restaurant, and Toto e Peppino.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty and brand reputation. Higher CSAT often correlates with increased sales and positive word-of-mouth.
Tim Hortons' overall CSAT in the Philippines is 67%, a decrease of 7 percentage points year-over-year. In Metro Manila, the CSAT is 65%, with a decrease of 8 percentage points. This indicates a decline in customer satisfaction, particularly in Metro Manila, which requires attention to improve customer experience.
Average check reveals spending per customer, crucial for revenue insights. Monitoring trends helps optimize pricing and promotions to boost profitability.
The overall average check for Tim Hortons in the Philippines is PHP 304.2, a decrease of 19.9% year-over-year. In Metro Manila, the average check is PHP 306.9, showing no growth. This suggests a decline in customer spending, potentially impacting overall revenue.
Outlet count indicates brand reach and market presence. Expansion reflects growth strategy, while distribution across regions shows market penetration.
Tim Hortons has 26 outlets in Metro Manila, 2 in Calabarzon, and 1 in Central Luzon. The majority of outlets are concentrated in Metro Manila, indicating a strong presence in this region, while other regions have limited coverage.
Competitor analysis identifies key rivals and customer overlap. Cross-visitation data reveals shared customer base, informing competitive strategies and marketing efforts.
The top competitors for Tim Hortons in the Philippines, based on cross-visitation, are Starbucks (21.57%), Jollibee (17.65%), McDonald's (17.65%), The Coffee Bean & Tea Leaf (5.88%), and Cafe France (5.88%). This indicates a significant overlap in customer base with these brands.
Traffic workload by hour reveals peak times, aiding staffing and resource allocation. Understanding customer flow optimizes service and minimizes wait times.
Tim Hortons experiences peak traffic workload between 10 AM and 6 PM, with the highest workload around 3 PM to 4 PM (59.06% and 59.18% respectively). Traffic is lowest between midnight and 5 AM. This data helps optimize staffing and resource allocation during peak hours.
Understanding consumer segments by gender and generation enables targeted marketing. Affinity insights inform positioning strategies and personalized customer experiences.
Tim Hortons' customer base shows a higher affinity towards men (index 142) compared to women (index 59). Among generations, Gen X shows the highest affinity (index 195), followed by Gen Y (index 109), while Gen Z is under-indexed (index 50). This suggests targeted marketing towards men and Gen X could be effective.