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Managing Partner, Global Business Development
See what factors influence The Coffee Bean & Tea Leaf performance in the Philippines and how they change over time
See what factors influence The Coffee Bean & Tea Leaf performance in the Philippines and how they change over time
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Available by subscription
Discover your traffic workload during different times of the day
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Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of The Coffee Bean & Tea Leaf' competitors in the Philippines
An analysis of The Coffee Bean & Tea Leaf' competitors in the Philippines
Top-5 brands that brand's customers also visit
Search among the top brands by number of locations
In Cafés & Restaurants
·Jun – Aug 25
The Coffee Bean & Tea Leaf is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance reveals a brand's share of foot traffic, indicating competitive strength and customer preference in the cafe industry.
The Coffee Bean & Tea Leaf holds a leading position with a market performance percentile of 99 in the Philippines. This high percentile signifies a strong market presence, indicating it attracts a significant portion of customers compared to its competitors such as Encima Roofdeck Restaurant, The Matcha Tokyo, Paddy’s Irish Beer Pub and Restaurant, Dunkin', Basil and Shabunoki all within the same percentile range.
Customer satisfaction (CSAT) reflects how well the brand meets customer expectations, which is crucial for retention and positive word-of-mouth.
Overall customer satisfaction for The Coffee Bean & Tea Leaf is at 60%, down by 8.7 percentage points year-over-year. CSAT varies by region, with Central Luzon at 78% showing the highest satisfaction. Davao Region, Central Visayas and Metro Manila show decreased satisfaction. Customer satisfaction for the last three months demonstrates CSAT varying from 52.34% to 66.36%.
Average check reflects the average amount spent per transaction, a key indicator of pricing strategy effectiveness and customer spending habits.
The overall average check for The Coffee Bean & Tea Leaf is PHP 453, up by 3.3% year-over-year. Calabarzon shows the highest average check at PHP 510.3. The average check for the last three months demonstrates average check varying from PHP 445.88 to PHP 463.38.
Number of outlets indicates brand's reach and market penetration, which can reflect growth strategy and regional focus.
The Coffee Bean & Tea Leaf has 64 outlets in Metro Manila, representing the highest concentration. Calabarzon has 19 outlets, followed by Central Visayas with 12. Other regions such as Central Luzon, Davao Region, Western Visayas, Zamboanga Peninsula, Northern Mindanao, Negros Island Region and Soccsksargen have fewer outlets.
Understanding key competitors and customer cross-visitation helps refine marketing and competitive strategies to gain market share.
Starbucks is the top competitor with a cross-visitation rate of 22.54%, followed by McDonald's at 15.98% and Jollibee at 11.48%. Burger King and Gerry's Grill have lower cross-visitation rates at 5.33% each. This shows that customers of The Coffee Bean & Tea Leaf are also frequently visiting these competing brands.
Analyzing traffic workload by hour helps optimize staffing and resource allocation to meet customer demand effectively.
Traffic workload for The Coffee Bean & Tea Leaf peaks between 10:00 AM and 8:00 PM, with the highest traffic around 6:00 PM (56.86%), 18:00 (57.04%), indicating the busiest hours. Traffic is significantly lower during the early morning hours, indicating low demand.
Analyzing consumer segments by gender and generation enables targeted marketing and product strategies, enhancing relevance and engagement.
Women show a high affinity (73) toward The Coffee Bean & Tea Leaf, indicating strong interest. Men show a very high affinity to the brand (119). Gen X customers have a high affinity (134), while Gen Y also show affinity (110). Gen Z customers exhibit lower affinity (42), suggesting an area for potential engagement strategies.