Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Tim Hortons performance in the India and how they change over time
See what factors influence Tim Hortons performance in the India and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jul – Sep 25
Tim Hortons is right in the middle
Sample of brands in the same percentile
An analysis of Tim Hortons' competitors in the India
An analysis of Tim Hortons' competitors in the India
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Tim Hortons' market performance in India is at the 54th percentile, indicating an average market position. This suggests moderate brand presence and customer preference compared to its peers. Performance peers in the same range: Desi Lane BT College, ORYX VILLAGE, Cococart & Cococafe, Temple City, SOMRAS BAR & KITCHEN, Covai ANGANAN Biriyani House.
Customer satisfaction (CSAT) reflects brand perception and loyalty, directly impacting retention and revenue. Monitoring CSAT helps identify areas for improvement.
Tim Hortons' overall customer satisfaction in India is 78%, a decrease of 4.9 percentage points year-over-year. Karnataka shows the highest CSAT at 91% with a growth of 24.5pp, while Punjab has the lowest at 70% with a decrease of 22.9pp. This indicates regional variations in customer experience.
Average check (transaction value) indicates customer spending habits and pricing effectiveness, influencing revenue and profitability strategies.
Tim Hortons' overall average check in India is 730.5 INR, a slight decrease of 0.3% year-over-year. Punjab has the highest average check at 904.2 INR. This suggests variations in spending habits across different states.
Outlet count reflects brand reach and market penetration, influencing accessibility and potential customer base in different regions.
Tim Hortons has the highest number of outlets in Delhi (10), followed by Maharashtra (9). Several states including Karnataka, Punjab, Chandigarh, Gujarat, Haryana, Telangana and Uttar Pradesh have fewer outlets (4 or 2). This indicates a concentrated presence in specific regions.
Competitor analysis identifies key rivals and customer preferences, informing competitive strategies and market positioning efforts.
Tim Hortons' top competitors in India, based on cross-visitation, are McDonald's (10.96%), Domino's Pizza (4.70%), Haldiram's (4.70%), Burger King (4.47%), and Starbucks (3.80%). This indicates that customers who visit Tim Hortons also frequent these establishments.
Traffic workload analysis reveals peak hours and customer flow, optimizing staffing, promotions, and resource allocation for efficiency.
Tim Hortons experiences peak traffic workload between 4 PM and 6 PM (hod 16-18), with the highest workload at 6 PM (57.55%). Traffic gradually increases from 7 AM, peaking in the afternoon and evening, then declining overnight.
Understanding consumer segments enables targeted marketing, product development, and personalized experiences, enhancing customer engagement and loyalty.
Tim Hortons' customer base in India shows a high affinity towards women (index 91) and men (index 104). Gen X is overrepresented (index 123), while Gen Y is underrepresented (index 95), and Gen Z is slightly overrepresented (index 102).