Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Thai Express performance in the Canada and how they change over time
See what factors influence Thai Express performance in the Canada and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Thai Express' competitors in the Canada
An analysis of Thai Express' competitors in the Canada
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Thai Express is ahead of most brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Thai Express's market performance is at the 59th percentile, indicating an average/above average market standing. This means Thai Express captures more foot traffic than approximately 59% of its competitors in Canada's Cafe & Restaurants industry. Performance peers in the same percentile range include Queens Harbour, The Old Spaghetti Factory, Burrito Boyz, Turtle Jack's, Fatburger and Tikka Lounge.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty, brand reputation, and revenue. Higher CSAT often correlates with repeat business.
Thai Express's overall CSAT is 72%, a slight decrease of 0.6 percentage points year-over-year. Satisfaction varies by location, with Prince Edward Island at 100% and Manitoba at 85%. This suggests regional differences in customer experience that may warrant further investigation.
Average check reveals how much customers spend per visit, influencing revenue. Monitoring this KPI helps optimize pricing and identify upselling opportunities.
The overall average check for Thai Express is CAD 21.3, a 2.1% increase year-over-year. Saskatchewan has the highest average check at CAD 30.8, while Ontario has the lowest at CAD 19.7. This data indicates regional variations in spending habits.
Outlet count indicates brand reach and market presence. A larger network can increase accessibility and brand awareness among consumers.
Thai Express has the most outlets in Quebec (116) and Ontario (100). The number of outlets varies significantly by province, reflecting strategic expansion and market demand. This distribution highlights key regions for Thai Express's operations.
Competitor analysis identifies key rivals and customer preferences. Understanding cross-visitation patterns informs competitive strategies and marketing efforts.
Thai Express customers also frequently visit Tim Hortons (13.25%), McDonald's (12.69%), and A&W Canada (7.67%). Starbucks (4.60%) and Wendy's (3.49%) are also notable competitors. This indicates that Thai Express competes with a mix of coffee shops and fast-food chains.
Traffic workload analysis reveals peak hours, enabling efficient staffing and resource allocation to optimize customer service and minimize wait times.
Thai Express experiences peak traffic between 11:00 AM and 7:00 PM, with the highest workload around 6:00 PM (59.66%). Traffic is significantly lower during early morning hours. This data informs staffing and operational decisions.
Understanding consumer segments allows for targeted marketing. Gender and generational insights help tailor messaging and product offerings for maximum impact.
Women are overrepresented (90) among Thai Express consumers, while men are slightly underrepresented (108). Gen Z shows high affinity (133), while Gen X (96) and Gen Y (89) are underrepresented. This suggests targeted marketing towards Gen Z could be effective.