Search among the top brands by number of locations
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Managing Partner, Global Business Development
See what factors influence Szechuan Express performance in the Canada and how they change over time
See what factors influence Szechuan Express performance in the Canada and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
An analysis of Szechuan Express' competitors in the Canada
An analysis of Szechuan Express' competitors in the Canada
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Szechuan Express is in the top 10% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows the brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
Szechuan Express holds a leading market position in Canada's Cafe & Restaurants industry with a percentile of 90. This signifies a strong competitive standing. Performance peers in the same range include Garde Manger, Fujisan Japanese Restaurant, Côté bouffe, brigade gourmande, Restaurant Ophelia, Restaurant Le Petit Château, and Sushi Hoshi.
Customer satisfaction is crucial for loyalty and brand advocacy. Tracking CSAT helps understand customer sentiment and identify areas for improvement.
Szechuan Express's overall customer satisfaction (CSAT) is 46%, a decrease of 8.9 percentage points year-over-year. This decline indicates a need to investigate and address factors affecting customer experience, particularly in Ontario, where CSAT aligns with the overall value.
Average check reflects customer spending per visit. Monitoring this KPI helps assess pricing strategies and customer purchasing behavior.
The overall average check for Szechuan Express is 17.9 CAD, a decrease of 9.6% year-over-year. The average check for Ontario is consistent with the overall value, requiring investigation into strategies to increase customer spending or address potential pricing issues.
The number of outlets indicates brand reach and market presence. Changes in outlet numbers reflect expansion or contraction strategies.
Szechuan Express has 12 outlets in Ontario, indicating a concentrated presence in this region. This provides a focused market for targeted marketing and operational strategies.
Understanding top competitors and customer cross-visitation patterns informs competitive strategy and identifies potential partnership opportunities.
Szechuan Express's top competitors based on customer cross-visitation are Tim Hortons (20.51%), Starbucks (15.38%), and McDonald's (15.38%). These insights highlight key brands that Szechuan Express customers also frequent.
Traffic workload by hour reveals peak times, enabling efficient staffing and resource allocation to optimize customer experience.
Szechuan Express experiences peak traffic workload between 10 AM and 8 PM, with the highest traffic around 1 PM (59.10%). Understanding these trends allows for optimized staffing and resource allocation during peak hours.
Analyzing consumer segments by gender and generation informs targeted marketing, positioning, and product development strategies for Szechuan Express.
Szechuan Express shows a high affinity with women, Gen X, and Gen Z. Marketing efforts should consider messaging and channels that resonate with these groups.