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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence Starbucks performance in the Cambodia and how they change over time
See what factors influence Starbucks performance in the Cambodia and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Starbucks' competitors in the Cambodia
An analysis of Starbucks' competitors in the Cambodia
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Starbucks is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Starbucks holds a leading position in Cambodia's Cafe & Restaurants industry with a 99th percentile market performance, placing it in the top 1% of brands. This indicates a strong competitive advantage and high customer preference compared to its peers. BROWN Coffee, Mealea Watbo Siem Reap, Dhaka Guesthouse & Restaurant, Khmer Surin Restaurant, Sala Baï Hotel & Restaurant School, and Rukkha Sky Bar & Tapas share similar market positions.
CSAT reflects customer happiness. Higher scores mean loyal customers and positive brand perception, boosting growth and reputation.
Starbucks in Cambodia shows strong customer satisfaction, with an overall CSAT score of 77%, up 3.6 percentage points year-over-year. Kampot leads with 91%, followed by Siem Reap at 88%, and Phnom Penh at 78%. All regions saw an increase in CSAT, indicating a positive trend in customer experience.
Average check reveals customer spending habits. Tracking it helps optimize pricing, promotions, and menu offerings for revenue growth.
The average check for Starbucks in Cambodia is 16.2 KHR, a 15% increase year-over-year, indicating customers are spending more per visit. Phnom Penh's average check is 16.6 KHR, while Siem Reap's is 12.7 KHR. This growth suggests successful upselling or increased menu prices.
Outlet count indicates brand reach. More locations often mean higher revenue and brand visibility, vital for market leadership.
Starbucks has a significant presence in Cambodia with 42 outlets. Phnom Penh dominates with 34 locations, followed by Khaet Preah Sihanouk and Siem Reap with 2 each, and Kandal, Kampot, Battambang, and Bantey Meanchey with 1 each. This distribution reflects strategic market penetration.
Knowing competitors helps refine strategies. Identifying overlap in customer base allows targeted marketing to gain market share.
Starbucks in Cambodia sees BROWN Coffee (11.73%) and BROWN Roastery (9.18%) as top competitors based on customer cross-visitation. Pizza 4P's (5.10%), The Pizza Company (4.08%), and Elia Greek Kitchen (3.06%) also attract Starbucks customers, showing shared interests in dining experiences.
Understanding traffic patterns optimizes staffing. Matching staff levels to peak hours improves service and customer satisfaction.
Starbucks in Cambodia experiences peak traffic between 9 AM and 6 PM, with the highest workload around 10 AM (65.03%). Traffic is minimal before 6 AM and after 9 PM, indicating a need for staffing adjustments to match customer demand throughout the day.
Understanding demographics helps tailor marketing. Customizing messages to different groups improves engagement and ROI.
Starbucks in Cambodia shows a strong affinity with women (81%) and a higher affinity with men (113%). Gen X shows a high affinity at 146%, while Gen Y is at 82% and Gen Z is at 38%, revealing insights for targeted marketing and product strategies.