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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Pacini performance in the Canada and how they change over time
See what factors influence Pacini performance in the Canada and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Pacini' competitors in the Canada
An analysis of Pacini' competitors in the Canada
In Cafés & Restaurants
·Jul – Sep 25
Pacini is right in the middle
Sample of brands in the same percentile
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Pacini's market performance is at the 52nd percentile in the Canadian Cafe & Restaurants industry, indicating an average market standing. This means Pacini captures an average share of customer traffic compared to its competitors. Performance peers in the same percentile range include Symposium Cafe Restaurant, Niku Niku AYCE BBQ, Hakkalicious, Via Cibo, Popular Pizza, and Original Shawarma.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty and brand reputation. Higher CSAT often correlates with repeat business and positive word-of-mouth.
Pacini's overall customer satisfaction is 73%, a decrease of 2.6 percentage points year-over-year. Alberta shows the highest CSAT at 85%, followed by Ontario at 80%, and Quebec at 63%. The downward trend suggests a need to investigate and address factors impacting customer experience, particularly in Quebec.
Average check reveals how much customers spend per visit, influencing revenue. Monitoring this KPI helps optimize pricing and identify upselling opportunities.
Pacini's overall average check is CAD 47.9, a 3.4% increase year-over-year. Ontario has the highest average check at CAD 58, followed by Quebec at CAD 50.5, and Alberta at CAD 37.6. The increase suggests successful pricing strategies or changes in customer spending habits.
Number of outlets indicates brand reach and market presence. Tracking outlet distribution helps assess expansion and identify geographic strengths.
Pacini has 22 outlets in Quebec, 3 in Alberta, and 1 in Ontario. The concentration in Quebec indicates a strong regional presence, while Alberta and Ontario represent expansion opportunities or emerging markets for the brand.
Competitor analysis identifies key rivals and customer overlap. Understanding cross-visitation patterns informs competitive strategies and marketing efforts.
Pacini's top competitors based on customer cross-visitation are McDonald's (15.28%), Tim Hortons (12.08%), A&W Canada (5.51%), Subway (3.55%), and St-Hubert (3.37%). This indicates that Pacini customers also frequently visit these fast-food and casual dining chains.
Traffic workload by hour reveals peak and off-peak times. This data informs staffing, promotions, and resource allocation for optimal efficiency.
Pacini experiences peak traffic between 17:00 and 19:00, with the highest workload at 18:00 (63.42). Traffic starts increasing at 6:00, peaks in the evening, and declines sharply after 21:00. This data can optimize staffing and promotions during peak hours.
Analyzing consumer segments by Gender and Generation informs targeted marketing and positioning strategies, maximizing engagement and ROI.
Pacini's customer base shows a high affinity towards women (Index 106) and Gen X (Index 172). Gen Y (Index 60) and Gen Z (Index 79) are under-indexed. This suggests marketing efforts should resonate with women and Gen X, while strategies to engage Gen Y and Gen Z should be explored.