Search among the top brands by number of locations
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Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Nando's performance in the Botswana and how they change over time
See what factors influence Nando's performance in the Botswana and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Nando's' competitors in the Botswana
An analysis of Nando's' competitors in the Botswana
In Cafés & Restaurants
·Jul – Sep 25
Nando's is right in the middle
Sample of brands in the same percentile
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Nando's market performance is at the 50th percentile, placing it in the average/above average range. This indicates a moderate market presence compared to competitors in Botswana's Cafe & Restaurants industry. Performance peers in a similar range include Steers, Chicken Licken, and Musa's Café & Pâtisserie.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty, brand reputation, and revenue. High CSAT scores often correlate with repeat business.
Nando's overall customer satisfaction is 78%, a 2.9 percentage point increase year-over-year, indicating improved customer perception. The Central District shows a high CSAT of 92%, with a significant growth of 20.9 percentage points. CSAT decreased from 84.85% in June to 74.29% in August 2025.
Outlet count indicates brand reach and market penetration. Tracking outlet distribution informs expansion strategies and market coverage effectiveness.
Nando's has a total of 9 outlets in Botswana, with 4 located in the Central District. Kgatleng, North-West, Chobe, Southern, and Kweneng Districts each have 1 outlet. This distribution highlights the Central District as a key area of operation.
Competitor analysis identifies key rivals and customer preferences. Understanding cross-visitation patterns informs competitive strategies and market positioning.
Nando's top competitors in Botswana, based on cross-visitation, are KFC (26.79%), Debonairs Pizza (25.00%), and Chicken Licken (17.86%). Hungry Lion (8.93%) and Wimpy (7.14%) also attract Nando's customers. This indicates shared customer bases and competitive overlap.
Traffic workload analysis reveals peak hours, enabling efficient staffing and resource allocation. Understanding customer flow optimizes service and minimizes wait times.
Nando's in Botswana experiences peak traffic workload between 9 AM and 8 PM, with the highest activity between 12 PM and 2 PM. Traffic is significantly lower during early morning hours (12 AM - 8 AM), indicating a need for adjusted staffing during off-peak times.
Consumer segment analysis informs targeted marketing by understanding audience demographics. Tailoring strategies to gender and generation enhances engagement and ROI.
Nando's customer base in Botswana shows a higher affinity among men (index 134) compared to women (index 56). Gen Y (index 159) shows a higher affinity than Gen X (index 64). This suggests that marketing efforts may resonate more strongly with male and Gen Y consumers.