Book a demo—
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions

Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
See what factors influence KOOZI performance in the Saudi Arabia and how they change over time
See what factors influence KOOZI performance in the Saudi Arabia and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of KOOZI' competitors in the Saudi Arabia
An analysis of KOOZI' competitors in the Saudi Arabia
Search among the top brands by number of locations
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
KOOZI is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance reveals KOOZI's competitive strength and customer preference within the Cafe & Restaurants industry in Saudi Arabia.
KOOZI ranks in the top 1% of brands, a leading position indicating a strong market presence and customer preference compared to its competitors. Performance peers include: مطعم دوما بالاس, Wahmy Burger, (Hona Damascus), مشويات الحمراء, Tanjiah Restaurant, and عالم الشاي, also within a similar high-performance range.
Customer satisfaction (CSAT) is crucial as it reflects customer loyalty, impacting brand reputation and long-term profitability.
KOOZI's overall CSAT is 70%, a 10.4 percentage point increase year-over-year, indicating improved customer sentiment. Riyadh Region shows the highest CSAT at 77%, with Al-Qassim and Tabuk Provinces at 70%. The CSAT trend increased from May to July 2025, peaking at 79.49%.
Average check reflects spending per customer, crucial for revenue analysis and understanding customer purchasing behavior.
KOOZI's overall average check is 57.6 SAR, up 25.6% year-over-year, suggesting increased spending per customer. Riyadh Region has the highest average check at 60 SAR. The average check varied between May and July 2025, decreasing from 73 SAR to 50.26 SAR.
Outlet count indicates brand reach and market coverage, impacting accessibility and brand visibility for customers.
KOOZI has 24 outlets in Saudi Arabia. Al-Qassim Province has the most outlets (14), followed by Riyadh Region (5). Tabuk, Al Jawf, Eastern Province, and Makkah Regions each have fewer outlets. This distribution indicates regional focus.
Analyzing competitors reveals market dynamics, consumer preferences, and opportunities for strategic differentiation.
Top competitors based on customer cross-visitation are McDonald's (15.08%), Al Baik (13.23%), Dunkin' (11.9%), Kudu (10.85%), and Al Romansiah (10.58%). This indicates overlap in customer base, highlighting the need for KOOZI to differentiate its offerings.
Traffic workload analysis identifies peak hours, enabling efficient staffing and resource allocation to meet demand.
KOOZI experiences peak traffic workload between 21:00 and 23:00, with 70.01% at 23:00. Traffic is minimal between 2:00 and 10:00. This data helps optimize staffing and promotions based on hourly demand.
Understanding consumer segments enables targeted marketing, personalized offers, and improved customer engagement strategies.
KOOZI's customer base shows a higher affinity for men and Gen Y. Men are overrepresented (affinity index 119), while women are underrepresented (affinity index 53). Gen Y are overrepresented (affinity index 143).