Search among the top brands by number of locations
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Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence KOI Thé performance in the Cambodia and how they change over time
See what factors influence KOI Thé performance in the Cambodia and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of KOI Thé' competitors in the Cambodia
An analysis of KOI Thé' competitors in the Cambodia
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
KOI Thé is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows a brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
KOI Thé, with a market performance percentile of 99 in Cambodia's Cafe & Restaurants industry, is a leading brand. This high percentile indicates a strong market position, suggesting high customer preference relative to peers like Chet Steak, Pastas & Wine, Eleven One Kitchen, Bassac Lane, Khmer Kitchen, Fellini Siem Reap and Angkor Hand-Pulled Noodles & Dumplings which share adjacent positioning.
Customer satisfaction (CSAT) reflects how well a brand meets customer expectations, influencing loyalty and repurchase rates. Higher CSAT scores typically mean stronger growth.
KOI Thé's overall customer satisfaction is 80%, a decrease of 8.9 percentage points year-over-year. Phnom Penh reports 75% customer satisfaction, reflecting a 9.6 percentage point decrease. The CSAT dynamic data shows fluctuations, peaking in May-June 2025 before declining in July. These trends signal a need to address potential service or product issues to improve customer sentiment.
The number of outlets indicates brand reach and market penetration, impacting accessibility and brand visibility across different locations.
KOI Thé has 26 outlets in Cambodia. Phnom Penh has 23 outlets, while Kampong Cham, Kandal and Siem Reap each have 1 outlet. The concentration of outlets in Phnom Penh suggests a strategic focus on the capital city.
Competitor analysis reveals key players and their customer overlap, which helps refine targeting and identify competitive advantages.
KOI Thé's top competitors include BROWN Roastery and BROWN Coffee, each with a cross-visitation rate of 14.29%, followed by Starbucks at 11.43%. Khmer Surin Restaurant and 본가 Bornga បូនហ្គា share a cross-visitation rate of 5.71%. This data shows a high degree of customer overlap with other cafe brands.
Traffic workload by hour reveals peak operational times, enabling efficient staffing and resource allocation to meet customer demand.
KOI Thé experiences peak traffic between 8 AM and 8 PM, with the highest workload occurring around 6 PM. Traffic is minimal during the late night and early morning hours. This information can inform staffing schedules and operational strategies to optimize customer service during peak times.
Consumer segment analysis, by gender and generation, allows brands to tailor marketing and product strategies for higher engagement and ROI.
KOI Thé's consumer base shows high affinity among women (index 114) and men (index 90). The Gen Z segment shows a high affinity (index 252), indicating substantial representation within KOI Thé's customer base, while Gen Y also demonstrates significant affinity (index 121).