Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence KOI Thé performance in the Indonesia and how they change over time
See what factors influence KOI Thé performance in the Indonesia and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of KOI Thé' competitors in the Indonesia
An analysis of KOI Thé' competitors in the Indonesia
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
KOI Thé is in the lower 16% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
KOI Thé's market performance is in the lower 16% in Indonesia's Cafe & Restaurants industry, indicating a critically low market standing. Performance peers in the same range include Warung Sate & Tongseng Pak H.Budi, Fatmawati, Rumah Makan Padang Dewata Minang, HW Phoenix Bar PIK, Renjana Cafe, EL TORO Bar & Restaurant, and TOM'S Milk. This suggests a need to improve competitiveness.
Customer satisfaction reflects brand perception and loyalty, directly impacting retention and revenue growth. Monitoring CSAT is crucial for identifying areas of improvement.
KOI Thé's overall customer satisfaction (CSAT) is 74%, a decrease of 6 percentage points year-over-year. In Java, CSAT is 75%, also down by 6.8 percentage points. The CSAT trend shows fluctuations between June and August 2025, with a peak in July. This indicates a need to address factors impacting customer experience to improve satisfaction levels.
Outlet count indicates brand reach and market presence. Expansion strategies directly influence revenue potential and brand visibility within the industry.
KOI Thé has 11 outlets in Java, 3 in Sumatra, 1 in Kalimantan, and 1 in Lesser Sunda Islands. Java accounts for the majority of outlets. This distribution highlights Java as the primary market for KOI Thé in Indonesia.
Competitor analysis identifies key rivals and their market share, informing strategies to gain a competitive edge and attract customers from competing brands.
KOI Thé's top competitors based on customer cross-visitation are Starbucks (21.05%), Kopi Kenangan (21.05%), BIGGBY COFFEE (15.79%), Solaria (10.53%), and Wingstop (10.53%). This indicates that KOI Thé customers also frequently visit these brands, suggesting potential areas for differentiation and competitive strategies.
Traffic workload analysis reveals peak hours, enabling efficient staffing and resource allocation to optimize customer service and minimize wait times.
KOI Thé's traffic workload peaks between 10:00 and 21:00, with the highest traffic around 16:00. There is no traffic between 0:00 and 9:00 and between 22:00 and 23:00. This data suggests optimal staffing strategies should focus on the late morning to evening hours.
Understanding consumer segments by gender and generation enables targeted marketing, improving engagement and brand affinity with specific demographic groups.
KOI Thé's customer base shows a high affinity for women (75% with a delta of -19.50) and men (133% with a delta of 25.53). Among generations, Gen X is overrepresented (230% with a delta of 100), while Gen Y is underrepresented (33% with a delta of -51.63), and Gen Z is overrepresented (167% with a delta of 51.28). This data suggests targeted marketing strategies should consider these generational preferences.