Search among the top brands by number of locations
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Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence Intelligentsia Coffee performance in the United States and how they change over time
See what factors influence Intelligentsia Coffee performance in the United States and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Intelligentsia Coffee' competitors in the United States
An analysis of Intelligentsia Coffee' competitors in the United States
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Intelligentsia Coffee is in the top 2% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile reveals competitive strength and customer preference in the industry, showing brand's share of foot traffic.
Intelligentsia Coffee's MARKET PERFORMANCE is in the top 2% (98th percentile), indicating a leading market position in the Cafe & Restaurants industry. This signifies strong customer preference relative to competitors like Brighton Hot Dog Shoppe, Felix's Fish Camp Restaurant, SushiStop, Dumser's Dairyland, Simply Southern Smokehouse, and Citadel Cafe, all within the same percentile range.
Customer satisfaction (CSAT) measures how well a brand meets customer expectations, impacting loyalty and brand advocacy.
Intelligentsia Coffee's overall CSAT is 78%, an increase of 8.4 percentage points year-over-year. Massachusetts shows the highest CSAT at 88% with a significant increase of 24.1 percentage points. New York experienced a CSAT decrease. CSAT was around 79% in May, decreased to 76% in June and then grew back to 78% in July.
Average check reflects customer spending per visit, influencing revenue and profitability. Tracking this metric helps optimize pricing strategies.
The overall average check for Intelligentsia Coffee is $8.90, a decrease of 5.5% year-over-year. Illinois has the highest average check at $9.80, while California's average check is $7.60. Average check decreased from $9.06 in May to $8.33 in June and then increased to $9.21 in July.
Outlet count indicates brand reach and growth. More outlets can mean more access for customers and increased brand visibility.
Intelligentsia Coffee has outlets in multiple states, with California having the most (4), followed by Illinois (3), Massachusetts (2), and New York and Texas with 1 each. This distribution reflects Intelligentsia Coffee's presence across the United States.
Identifying competitors helps refine strategies. Knowing who customers also visit informs competitive positioning and marketing efforts.
The top competitors for Intelligentsia Coffee, based on cross-visitation, are Starbucks (9.27%), In-N-Out Burger (5.96%), Blue Bottle Coffee, Giordano's and Big Shoulders Coffee (3.97%). These brands represent alternatives customers consider.
Understanding traffic patterns by hour optimizes staffing, promotions, and resource allocation during peak and off-peak times.
Intelligentsia Coffee experiences peak traffic between 8 AM and 1 PM, with the highest workload around noon (60.59%). Traffic is minimal during night. This indicates the best times for promotions and staffing optimization.
Consumer segments help tailor marketing. Understanding demographics allows targeted campaigns and relevant product development.
Intelligentsia Coffee's customer base is heavily skewed towards women. Gen Z and Gen Y cohorts shows the largest over-representation, with a affinity index of 142 and 134 respectively. Gen X is under-indexed with an affinity index of 55.