Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Illy performance in the United States and how they change over time
See what factors influence Illy performance in the United States and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jul – Sep 25
Illy is in the lower 23% of brands
Sample of brands in the same percentile
An analysis of Illy' competitors in the United States
An analysis of Illy' competitors in the United States
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance percentile shows brand's foot traffic share, revealing competitive strength and customer preference in the industry.
Illy's market performance is in the lower 23%, indicating a critically low market standing. This means Illy captures less foot traffic compared to competitors like Rainha Dos Queijos Restaurant, Tuscan Tavern & Grill, La Fonda Sports Bar, Victrola Coffee Roasters, Oak and Embers Tavern, and Chick & Ruth's Delly, all within the same percentile.
Customer satisfaction (CSAT) reflects brand perception and loyalty, directly impacting revenue and long-term sustainability.
Illy's overall CSAT is 64%, a significant 14.4 percentage point increase year-over-year. Virginia shows the highest CSAT at 84%, while California has the lowest at 19% with a decrease of 24.1 percentage points. CSAT fluctuated between 45.10% and 86.67% during the observed months.
Average check reveals customer spending habits, crucial for pricing strategies and revenue optimization.
Illy's overall average check is $15.10, a 1% decrease year-over-year. Florida has an average check of $14.70, while Virginia's is $14.50. The average check varied between $13.93 and $15.95 during the observed months.
Outlet count indicates brand reach and market presence, influencing accessibility and brand awareness.
Illy has a total of 14 outlets in the United States. Florida has the highest number of outlets with 3, followed by Virginia and Nevada with 2 each. New York, California, Colorado, Michigan, New Jersey, Illinois and Pennsylvania each have 1 outlet.
Identifying top competitors helps refine strategies, understand market dynamics, and capture market share.
Illy's top competitors based on customer cross-visitation are Starbucks (13.16%), McDonald's (10.53%), Berret's Seafood Restaurant and Taphouse Grill (7.89%), First Watch (7.89%), and Panera Bread (7.89%). This indicates a significant overlap in customer base with these brands.
Traffic workload analysis optimizes staffing, resource allocation, and service delivery during peak hours.
Illy experiences peak traffic workload between 11 AM and 2 PM, with the highest workload at 55.97% around 12 PM. Traffic is minimal between 10 PM and 4 AM. This data helps optimize staffing and resource allocation.
Understanding consumer demographics enables targeted marketing, product development, and personalized customer experiences.
Illy's customer base shows a high affinity towards women (84%) and men (116%). Gen X (121%) and Gen Y (116%) also show high affinity. These affinity indexes suggest these segments are overrepresented among Illy's customers.