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Managing Partner, Global Business Development
See what factors influence HUB performance in the Japan and how they change over time
See what factors influence HUB performance in the Japan and how they change over time
Available by subscription
Available by subscription
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of HUB' competitors in the Japan
An analysis of HUB' competitors in the Japan
Search among the top brands by number of locations
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
HUB is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance reveals brand strength, showing competitive edge and customer preference in the Cafe & Restaurants sector.
HUB is a leading brand in Japan's Cafe & Restaurants industry, with a market performance percentile of 99. This places HUB in the top 1% of brands, showing high customer preference and competitive strength. Performance peers in similar range include Haidilao Shinjuku Hot Pot, Yakiniku motoyama, Koki, Fukunotori, トロ政 有楽町日比谷店, and Lotteria.
Customer satisfaction indicates brand loyalty, affecting retention and revenue, and guides improvements in customer experience.
HUB's overall customer satisfaction in Japan is 81%, a 0.3pp increase year-over-year. Chiba Prefecture shows the highest CSAT at 97%, up by 25.1pp. Hokkaido Prefecture, Kyoto Prefecture, Saitama Prefecture, and Niigata Prefecture also have high CSAT scores. CSAT was at it's highest in May, then it declined, finishing at ~79% in July.
Average check reflects spending per customer, vital for profitability and revenue. Analyzing it informs pricing and promotional strategies.
The overall average check for HUB in Japan is 2.2K JPY, down 0.9% year-over-year. Saitama Prefecture shows the highest average check at 2.4K JPY. Aichi Prefecture, Kanagawa Prefecture, Kyoto Prefecture and Chiba Prefecture also provide data on average check. Average check was highest in June, then it declined to 2.18K in July.
Competitor analysis informs strategic positioning by identifying rivals and understanding customer overlap in the Cafe & Restaurants sector.
Top competitors of HUB in Japan based on customer overlap are Starbucks (9.79%), McDonald's (9.64%), 店(5.69%), 店(5.37%), and Doutor (4.90%). Starbucks and McDonald's show the highest cross-visitation, indicating significant customer overlap.
Consumer segments drive targeted strategies, optimizing marketing and product development by aligning with customer demographics.
HUB's consumer base shows a strong affinity towards women (69% affinity index) and Gen X (121% affinity index). Men are overrepresented with an affinity index of 120%, while Gen Y has an affinity index of 99 and Gen Z is underrepresented with an affinity index of 57.