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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Hollys Coffee performance in the South Korea and how they change over time
See what factors influence Hollys Coffee performance in the South Korea and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Hollys Coffee' competitors in the South Korea
An analysis of Hollys Coffee' competitors in the South Korea
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Hollys Coffee is right in the middle
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Hollys Coffee's market performance is average/above average with a percentile of 51 in South Korea. This indicates a moderate market presence compared to its competitors. Performance peers in the same percentile range include 비비빔 BIBIBIM, Taipa, Bakest Brown, Namaste Haeundae, 이치규 아브뉴프랑 판교점 (japanese restaurant ichigyu) いちぎゅう/ 一牛, and 배다골베이커리하우스.
Customer satisfaction reflects brand perception and loyalty, directly impacting retention and revenue. Monitoring CSAT is crucial for identifying areas of improvement.
Hollys Coffee's overall customer satisfaction (CSAT) is 76%, a decrease of 3 percentage points year-over-year. In Gyeonggi, CSAT is 69%, showing a growth of 5.9 percentage points. This suggests varying satisfaction levels across different states, with Gyeonggi showing positive momentum.
Outlet count indicates brand reach and expansion strategy. Monitoring distribution across regions helps assess market penetration and growth opportunities.
Hollys Coffee has a varying number of outlets across different states in South Korea. Gyeonggi has the highest number of outlets (60), while Jeju has the fewest (4). This distribution highlights key regions for Hollys Coffee's presence.
Competitor analysis identifies key rivals and customer preferences. Understanding cross-visitation patterns informs competitive strategies and market positioning.
The top competitors for Hollys Coffee, based on cross-visitation, are Starbucks (23.90%), A Twosome Place (9.43%), Lotteria (6.92%), McDonald's (6.29%), and Seolbing (3.14%). This indicates that customers who visit Hollys Coffee also frequently visit these brands.
Traffic workload analysis reveals peak hours and customer flow. Understanding these patterns helps optimize staffing and resource allocation for better service.
Hollys Coffee experiences peak traffic workload between 12:00 PM and 7:00 PM, with the highest workload at 1:00 PM (52.19). Traffic is lowest between 1:00 AM and 6:00 AM. This data helps optimize staffing and resource allocation.
Understanding consumer segments allows for targeted marketing. Gender and generational insights enable tailored campaigns, improving engagement and ROI.
Women are overrepresented among Hollys Coffee consumers (Affinity Index = 76), while men are also overrepresented (Affinity Index = 120). Gen X (92), Gen Y (98), and Gen Z (100) are represented. These affinity indexes suggest the relative engagement of each segment.