Search among the top brands by number of locations
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Managing Partner, Global Business Development
See what factors influence Hollys Coffee performance in the South Korea and how they change over time
See what factors influence Hollys Coffee performance in the South Korea and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
An analysis of Hollys Coffee' competitors in the South Korea
An analysis of Hollys Coffee' competitors in the South Korea
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market Performance reveals brand's foot traffic share, showing competitive strength and customer preference in the Cafe & Restaurants industry.
Hollys Coffee's Market Performance is at the 99th percentile, indicating a leading position. This signifies a strong market presence compared to peers like 화설 사당이수점, Ttanttara Odeng, KFC, Tong Tong, ABIKO CURRY, and 고반식당. Hollys Coffee captures a significant share of customer visits.
Customer Satisfaction (CSAT) measures how happy customers are. Tracking CSAT helps improve service and build loyalty for long-term success.
Hollys Coffee's overall CSAT is 72%, a decrease of 6.9 percentage points year-over-year. Jeju shows high satisfaction at 96% with a growth of 4.1pp, while Gyeonggi also shows growth at 85% with 21.3pp. This suggests regional variations in customer experience that Hollys Coffee should address.
Outlet count indicates a brand's reach. Monitoring this KPI highlights expansion, market penetration, and growth opportunities.
Hollys Coffee has 60 outlets in Gyeonggi, 27 in Jeonbuk State, 16 in South Gyeongsang, and smaller numbers in other states, including 4 in Jeju. Gyeonggi dominates the brand's presence. This distribution shows where Hollys Coffee's locations are concentrated.
Competitor analysis reveals key rivals and customer preferences. This helps refine strategy, identify opportunities, and improve competitiveness.
Starbucks is the top competitor with a 28.97% cross-visitation rate. A Twosome Place (8.41%), Lotteria (6.07%), McDonald's (5.61%), and Burger King (3.74%) also attract Hollys Coffee customers. This shows which brands Hollys Coffee customers also frequent.
Traffic workload by hour shows peak times. Understanding this optimizes staffing, resource allocation, and customer experience management.
Hollys Coffee experiences peak traffic between 12:00 PM and 7:00 PM, with the highest workload around 1:00 PM (52.80%) and 2:00 PM (52.55%). Traffic is lowest in the early morning hours. This highlights when Hollys Coffee is busiest.
Consumer segment analysis guides marketing. Gender and generation insights enable tailored campaigns and stronger brand connections with key demographics.
Hollys Coffee customers are predominantly women. Men have a 118 affinity index. By generation, Gen X has a 132 affinity index, Gen Y has a 98 affinity index and Gen Z are under-indexed with an affinity index of 47.
