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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Hero Sushi performance in the Australia and how they change over time
See what factors influence Hero Sushi performance in the Australia and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jul – Sep 25
Hero Sushi is in the lower 39% of brands
Sample of brands in the same percentile
An analysis of Hero Sushi' competitors in the Australia
An analysis of Hero Sushi' competitors in the Australia
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Hero Sushi's market performance is in the lower 39%, indicating a below average market standing. This suggests that Hero Sushi captures less foot traffic compared to its competitors. Performance peers in the same percentile range include Great Ocean Road Chocolaterie & Ice Creamery, The Glen Hotel, The Fenwick, Miltonio, Pizza Bros, and Mandi Al Arabia Morley.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty, brand reputation, and revenue. Higher CSAT often correlates with repeat business.
Hero Sushi's overall CSAT is 55%, a 7.6 percentage point increase year-over-year. Australian Capital Territory shows the highest CSAT at 77% with a significant growth of 34.1 percentage points. New South Wales shows a decrease in CSAT by 3.8 percentage points to 46%. CSAT increased from 43.18% in June 2025 to 63.72% in August 2025.
Average check (Avg Check) indicates spending per customer, reflecting menu pricing, customer purchasing habits, and potential revenue optimization opportunities.
Hero Sushi's overall average check is 34.5 AUD, a 30.3% increase year-over-year. New South Wales has an average check of 30 AUD, while Queensland's is 21.8 AUD. The average check increased from 29.29 AUD in June 2025 to 40 AUD in July 2025, then decreased to 33.75 AUD in August 2025.
Number of outlets indicates brand reach and market presence. A larger outlet network can increase accessibility and brand visibility.
Hero Sushi has 24 outlets in New South Wales, 14 in Queensland, and 3 each in Victoria and the Australian Capital Territory. New South Wales accounts for the largest share of Hero Sushi's outlets.
Competitor analysis identifies key rivals and customer preferences, informing competitive strategies and market positioning.
McDonald's is the most cross-visited brand by Hero Sushi customers (13.70%), followed by Hungry Jack's Burgers and KFC (both 5.48%). Sushi Maru and Guzman y Gomez are also notable competitors (both 2.74%). This indicates a significant overlap in customer base with major fast-food chains.
Traffic workload analysis reveals peak hours, enabling efficient staffing and resource allocation to optimize customer service.
Hero Sushi experiences peak traffic workload between 11 AM and 6 PM, with the highest workload at 1 PM (58.14%). Traffic is minimal between 10 PM and 7 AM. This data suggests the need for increased staffing and resource allocation during peak hours to manage customer flow effectively.
Understanding consumer segments enables targeted marketing, tailoring products and messaging to specific demographics for increased engagement.
Women are overrepresented among Hero Sushi's customers (affinity index 113), while men are underrepresented (affinity index 89). Gen Y is highly overrepresented (affinity index 169), indicating a strong affinity for the brand among this generation.