Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Hap Chan performance in the Philippines and how they change over time
See what factors influence Hap Chan performance in the Philippines and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jul – Sep 25
Hap Chan is in the lower 34% of brands
Sample of brands in the same percentile
An analysis of Hap Chan' competitors in the Philippines
An analysis of Hap Chan' competitors in the Philippines
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance percentile reveals brand's share of foot traffic, indicating competitive strength and customer preference in the industry.
Hap Chan's market performance is in the lower 34%, indicating a below-average market position. This suggests the brand captures less foot traffic compared to competitors. Performance peers in a similar range include Nihon Cafe - Shaw, YAKINIKU A5 TOKU-PASAY, Crosta Pizzeria, Bom Gosto, One Ayala, Sundays Cafe and Restaurant, and Toto e Peppino.
Customer satisfaction (CSAT) reflects customer loyalty and brand perception, directly impacting revenue and long-term business success.
Hap Chan's overall CSAT is 58%, a decrease of 9.4 percentage points year-over-year, indicating declining customer satisfaction. Calabarzon shows positive growth (61%), while Metro Manila (59%) and Central Luzon (47%) show declines. The CSAT dynamic data shows fluctuations between 51.43 and 63.04 during the reporting period.
Average check (transaction value) indicates spending per customer, crucial for revenue analysis and pricing strategy optimization.
Hap Chan's overall average check is PHP 713.6, a decrease of 23.8% year-over-year, suggesting customers are spending less per visit. Metro Manila's average check is PHP 666 with no growth. The average check dynamic data shows fluctuations between PHP 514.29 and PHP 835 during the reporting period.
Outlet count reflects brand reach and market penetration, influencing accessibility and overall revenue potential.
Hap Chan has 90 outlets across the Philippines. Metro Manila has the highest number of outlets (42), followed by Calabarzon (22) and Central Luzon (12). Other regions have significantly fewer outlets, indicating varying levels of market presence.
Identifying top competitors helps understand the competitive landscape and refine strategies for market share and customer acquisition.
Hap Chan's top competitors based on customer cross-visitation are Jollibee (20.59%), McDonald's (20.59%), Starbucks (14.71%), Mang Inasal (7.35%), and Gerry's Grill (5.88%). This indicates that Hap Chan's customers also frequently visit these brands.
Traffic workload analysis reveals peak hours, enabling efficient staffing and resource allocation to maximize customer service.
Hap Chan experiences peak traffic workload between 9 AM and 8 PM, with the highest activity between 12 PM and 6 PM. Traffic is minimal during early morning hours (12 AM - 6 AM), indicating the need for optimized staffing during peak times.
Understanding consumer demographics enables targeted marketing, product development, and personalized customer experiences.
Hap Chan's customer base shows a higher affinity among women (62%) compared to men (138%). Among generations, Gen X shows the highest affinity (146%), followed by Gen Y (91%) and Gen Z (93%).