Search among the top brands by number of locations
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Managing Partner, Global Business Development
Search among the top brands by number of locations
In Cafés & Restaurants
·Jun – Aug 25
海底捞 is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence 海底捞 performance in the Taiwan and how they change over time
See what factors influence 海底捞 performance in the Taiwan and how they change over time
Available by subscription
Available by subscription
An analysis of 海底捞' competitors in the Taiwan
An analysis of 海底捞' competitors in the Taiwan
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Cafés & Restaurants
Market performance reveals brand's share of foot traffic, highlighting its competitive strength and customer preference in the cafe & restaurant industry.
海底捞's market performance is in the top 1% in Taiwan, indicating a leading position. This high percentile shows strong market standing relative to competitors like 築間幸福鍋物, 這一小鍋, 焼肉スマイル, and Giguo, who are also in the top 1%.
Customer satisfaction (CSAT) shows customer happiness. A high CSAT score suggests strong brand loyalty and positive experiences, vital for repeat business.
海底捞's overall customer satisfaction in Taiwan is 89%, a slight decrease of 1.4 percentage points year-over-year. Satisfaction varies by city, with New Taipei having the highest (95%) and Taichung the lowest (88%). The CSAT dynamic data shows fluctuations over the three-month period.
Average check reflects customer spending per visit. Tracking this helps understand revenue trends and customer value, guiding pricing and promotional strategies.
The overall average check for 海底捞 in Taiwan is 1.1K TWD, a decrease of 3.1% year-over-year. Taoyuan City has the highest average check at 1.2K TWD. Dynamic data indicates slight average check fluctuations over the months of May to July 2025.
Number of outlets reflects brand reach. Monitoring outlet distribution helps assess market coverage and expansion effectiveness in different geographic regions.
海底捞 has a total of 14 outlets in Taiwan. Taipei has the most outlets with 4, followed by Taichung with 3. Tainan, and Kaohsiung each have 2 outlet and New Taipei, Hsinchu and Taoyuan City each have 1 outlet.
Competitor analysis reveals brand's competitive landscape, identifying key players and customer preferences, aiding in strategic positioning and marketing efforts.
The top competitors for 海底捞 in Taiwan, based on cross-visitation, are McDonald's (3.49%), Starbucks (2.51%), Tasty (1.78%), 店 (1.14%), and Kura Sushi (1.14%). This indicates that customers who visit 海底捞 also frequent these establishments.
Traffic workload analysis pinpoints peak hours. Understanding traffic patterns optimizes staffing, resource allocation, and service delivery during busy periods.
Traffic workload data for 海底捞 in Taiwan indicates peak activity between 11:00 and 23:00, with the highest workload at 54.49% at 18:00. There is minimal to no traffic workload between 0:00-10:00.
Understanding consumer segments by gender and generation informs targeted marketing, tailoring messages and experiences to resonate with specific groups.
海底捞's customer base in Taiwan has a higher affinity towards women (119%) compared to men (81%). Among generations, Gen Z shows the highest affinity (126%), followed by Gen Y (98%) and Gen X (45%).