Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence 海底捞 performance in the Taiwan and how they change over time
See what factors influence 海底捞 performance in the Taiwan and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of 海底捞' competitors in the Taiwan
An analysis of 海底捞' competitors in the Taiwan
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
海底捞 is in the top 14% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
海底捞 ranks at the 86th percentile, indicating an above-average market performance in Taiwan's Cafe & Restaurants industry. This suggests a strong competitive position. Performance peers in the adjacent percentile range include Power of Meat Taichung Wenxin, 聚 日式鍋物, Wagyu Shabu, Giguo, 築間幸福鍋物.
Customer satisfaction reflects brand perception and loyalty, directly impacting retention and revenue growth.
海底捞's overall customer satisfaction is 92%, a slight decrease of 0.8 percentage points year-over-year. New Taipei and Hsinchu show the highest satisfaction at 94%, while Taichung and Tainan show 92%. The CSAT dynamic data shows a fluctuating satisfaction trend over the three-month period.
Average check indicates customer spending habits and pricing power, influencing overall revenue and profitability.
The overall average check for 海底捞 is 1.1K TWD, a decrease of 2.9% year-over-year. Taoyuan City has the highest average check at 1.2K TWD. The average check dynamic data shows fluctuations over the three-month period, with a peak in July 2025.
Outlet count reflects brand reach and expansion strategy, influencing market penetration and accessibility.
海底捞 has a total of 14 outlets in Taiwan. Taipei has the highest number of outlets with 4, followed by Taichung with 3. Tainan and Kaohsiung each have 2 outlets, while Taoyuan City, Hsinchu, and New Taipei each have 1 outlet.
Competitor analysis identifies key rivals and customer overlap, informing competitive strategies and differentiation efforts.
The top competitors for 海底捞, based on cross-visitation, are McDonald's (3.20%), Starbucks (2.80%), Tasty (1.56%), Kura Sushi (1.33%), and Ba Fang Yun Ji (1.20%). This indicates that customers who visit 海底捞 also frequently visit these brands.
Traffic workload analysis reveals peak hours and customer flow, optimizing staffing and resource allocation.
海底捞 experiences peak traffic workload between 11:00 AM and 10:00 PM, with the highest workload at 6:00 PM (54.10%) and 7:00 PM (51.12%). Traffic is minimal between 4:00 AM and 9:00 AM.
Understanding consumer segments enables targeted marketing and product development, maximizing engagement and ROI.
Women are overrepresented among 海底捞's consumers (affinity index of 120), while men are underrepresented (affinity index of 79). Gen Y is average represented (affinity index of 100), Gen Z is overrepresented (affinity index of 125), and Gen X is underrepresented (affinity index of 43).