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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Godiva performance in the Japan and how they change over time
See what factors influence Godiva performance in the Japan and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Godiva' competitors in the Japan
An analysis of Godiva' competitors in the Japan
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Godiva is in the lower 43% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Godiva's market performance in Japan is in the lower 43%, indicating a below-average market standing. This means Godiva captures less foot traffic compared to competitors. Performance peers in the same percentile range include Denkosekka, Ueno Halal wagyu Ramen Ninja, まんぷく屋 京橋店, CONA, Kyo Unawa, and Takenoya.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty and brand reputation. Higher CSAT often correlates with increased sales and positive word-of-mouth.
Godiva's overall CSAT in Japan is 69%, a slight decrease of 0.9 percentage points year-over-year. Osaka Prefecture shows the highest CSAT at 83%, but with a significant decrease. Fukuoka Prefecture shows a CSAT of 77% with a notable increase. The CSAT trend shows fluctuations between 65.50% and 74.86% during the reporting period.
Average check reveals spending habits, reflecting menu pricing, customer affluence, and upselling effectiveness. It's crucial for revenue optimization.
Godiva's overall average check in Japan is 1.5K JPY, a 31% increase year-over-year, suggesting customers are spending more per visit. Osaka Prefecture has an average check of 1.8K JPY. The average check fluctuated between 1465.52 JPY and 1521.74 JPY during the reporting period.
Outlet count indicates brand reach and market presence. More outlets can mean greater convenience and brand visibility for customers.
Godiva has a varying number of outlets across Japan. Kanagawa Prefecture has the highest number of outlets at 18. Osaka and Saitama Prefectures each have 10 outlets. Aichi Prefecture has 7 outlets, while Fukuoka and Chiba Prefectures each have 4 outlets.
Competitor analysis identifies key rivals and customer preferences, informing strategies to gain market share and differentiate the brand.
Godiva's top competitors in Japan, based on cross-visitation, are Starbucks (17.75%), McDonald's (11.69%), 店 (8.23%), 店 (6.93%), and Tully's Coffee (5.63%). This indicates that customers who visit Godiva also frequently visit these brands.
Traffic workload by hour reveals peak times, enabling efficient staffing and resource allocation to optimize customer experience and sales.
Godiva experiences peak traffic workload between 10:00 AM and 6:00 PM, with the highest traffic around 11:00 AM to 3:00 PM. Traffic is minimal during early morning hours (12:00 AM to 6:00 AM).
Understanding consumer segments by gender and generation allows for targeted marketing, improving engagement and brand resonance with specific groups.
Godiva's customer base shows a higher affinity among women (103%) compared to men (98%). Among generations, Gen X shows the highest affinity (143%), while Gen Y and Gen Z are under-indexed (85% each).