Search among the top brands by number of locations
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Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence Dolphy performance in the Mexico and how they change over time
See what factors influence Dolphy performance in the Mexico and how they change over time
Available by subscription
Available by subscription
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Dolphy' competitors in the Mexico
An analysis of Dolphy' competitors in the Mexico
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Dolphy is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Dolphy, with a market performance of 99, is a leading brand in Mexico's Cafe & Restaurants industry, placing it in the top 1%. This strong position suggests high customer preference and effective competitive strategies. Performance peers like Café Mogagua, El Borrego Viudo, Sanchez, Mimosa Mía Brunch, Barrita de Mar, and Casa Aulicaba Restaurante share a similar leading market position.
Customer satisfaction reflects brand perception and loyalty, impacting repeat business and positive word-of-mouth referrals.
Dolphy's overall customer satisfaction (CSAT) is 74%, up 7.1 percentage points year-over-year, indicating improved customer perception. Sinaloa shows high satisfaction at 76% with 5.3pp growth, while Jalisco has 68% with 5.6pp growth. CSAT fluctuated between May and July 2025, suggesting areas for maintaining consistent satisfaction levels.
Analyzing competitors reveals the competitive landscape and helps identify strategic opportunities for differentiation.
Dolphy's top competitors, based on cross-visitation, are Starbucks (6.56%), Carl's Jr. (6.01%), Pastelerías Panamá (5.46%), Caffenio (4.92%), and Dairy Queen (3.83%). This indicates Dolphy customers also frequently visit these brands, suggesting potential areas for Dolphy to differentiate its offerings and attract more loyal customers.
Understanding consumer segments allows for targeted marketing, tailored product offerings, and improved customer engagement.
Dolphy's consumer base in Mexico shows a high affinity towards women (index 107) and Gen X (index 138), indicating these segments are overrepresented among its customers. Men are underrepresented (index 95). Marketing efforts could be tailored to better engage the overrepresented segments.