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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
See what factors influence CremAmore performance in the Italy and how they change over time
See what factors influence CremAmore performance in the Italy and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jun – Aug 25
CremAmore is in the top 3% of brands
Sample of brands in the same percentile
Search among the top brands by number of locations
An analysis of CremAmore' competitors in the Italy
An analysis of CremAmore' competitors in the Italy
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance shows CremAmore's share of customer traffic, indicating its competitive strength and brand preference in its industry.
CremAmore's MARKET PERFORMANCE is at the 97th percentile, indicating a leading position in the Cafe & Restaurants industry in Italy. This means CremAmore outperforms most competitors in attracting customer traffic. Performance peers in the same range include Takami Sushi, Pizzeria Porto San Paolo, La Gigante, Pizzeria Trattoria Il Garibaldino, Hostaria Venexiana, and Pulalli.
Customer satisfaction (CSAT) reflects how well CremAmore meets customer expectations, influencing loyalty and repeat business.
CremAmore's overall CSAT is 51%, a 1.4 percentage point increase year-over-year. Piedmont shows high satisfaction (61%), with a significant increase of 24.6pp. However, Lombardy and Veneto show decreased satisfaction. Dynamic CSAT data shows fluctuation from May to July 2025. These insights can drive targeted improvements to enhance customer experiences in specific regions.
Outlet count reveals CremAmore's reach, showing brand presence across different regions and market penetration.
CremAmore has 12 outlets in Lombardy, establishing a strong regional presence. Piedmont has 2 outlets, while Veneto and Emilia-Romagna each have 1. This distribution highlights Lombardy as a key market, with opportunities to expand in other regions. More branches can attract more clients.
Identifying competitors helps CremAmore understand the competitive landscape and refine its strategies for customer retention.
McDonald's and KFC are key competitors, with customer cross-visitation rates of 17.14% and 11.43%, respectively. Portello Caffè, Rom'antica, and Autogrill have lower cross-visitation (5.71% each). CremAmore should consider strategies to differentiate itself from these competitors.
Analyzing traffic workload by hour helps CremAmore optimize staffing and resource allocation to match peak customer demand.
CremAmore experiences peak traffic between 9:00 AM and 8:00 PM, with highest workload around 6:00 PM (54.34%). Traffic is minimal during early morning hours. Staffing and resource allocation should be aligned with these peak times to ensure optimal service.
Understanding consumer demographics helps CremAmore tailor marketing efforts and product offerings to specific customer groups.
Women (Affinity Index 123) are overrepresented among CremAmore's consumers, while men (Affinity Index 81) are underrepresented. Gen Z (Affinity Index 113) and Gen Y (Affinity Index 87) show strong engagement, while Gen X (Affinity Index 48) is underrepresented. Marketing should target women and younger generations.