Search among the top brands by number of locations
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Managing Partner, Global Business Development
See what factors influence Costa Coffee performance in the Kuwait and how they change over time
See what factors influence Costa Coffee performance in the Kuwait and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
An analysis of Costa Coffee' competitors in the Kuwait
An analysis of Costa Coffee' competitors in the Kuwait
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Costa Coffee is in the top 2% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing competitive strength and customer preference in the Cafe & Restaurants industry.
Costa Coffee holds a leading market performance percentile of 98 in Kuwait, placing it in the top 2% of brands. This indicates a strong market position relative to competitors like B+F, فروج أبو العبد | Farooj Abu Al Abed, Ladurée, Tatami, Ahwet Zeitouna, and Babel, which are in the same percentile range.
CSAT reflects customer happiness, directly impacting loyalty and revenue. Tracking it helps identify areas for improvement and strengthens customer relationships.
Costa Coffee's overall customer satisfaction in Kuwait is 80%, a decrease of 3.5 percentage points year-over-year. Hawalli Governorate shows 83% satisfaction, while Capital Governorate has 77%. The CSAT decreased from 83.82 in May to 66.67 in July.
Average check reveals spending habits, informing pricing strategies and identifying upselling opportunities to boost revenue per customer.
The overall average check for Costa Coffee in Kuwait is 3.40 KWD, a 16.40% increase year-over-year. Hawalli Governorate's average check is 3.6 KWD, while Capital Governorate's is 3.1 KWD. The average check was fluctuating around 3.5 KWD throughout the period.
Outlet count indicates market reach and growth. More outlets can mean greater accessibility and brand presence in key locations.
Costa Coffee has the most outlets in Capital Governorate (28), followed by Hawalli Governorate (24), Ahmadi Governorate (20), Farwaniya Governorate (15), Mubarak al-Kabir Governorate (5) and Jahra Governorate (3).
Competitor analysis highlights direct rivals and customer preferences, shaping competitive strategies and revealing market dynamics.
The top competitors for Costa Coffee in Kuwait, based on customer cross-visitation, are McDonald's and Starbucks (15.79% each), PICK (12.63%), Coffee Bean & Tea Leaf (11.58%), and Burger King (10.53%). This indicates shared customer bases.
Traffic workload helps optimize staffing, manage peak hours efficiently, and improve customer experience by anticipating demand.
Costa Coffee experiences peak traffic workload between 19:00 and 20:00 (47.51 and 46.06, respectively) and the least traffic between 1:00 and 5:00 (9.10 and 9.65, respectively), indicating the best and worst times of day for business.
Understanding consumer segments allows tailoring marketing efforts and aligning product offerings to meet specific demographic preferences, maximizing engagement.
Costa Coffee's customer base shows a higher affinity for Men (128 index) compared to Women (46 index) and Gen X (131 index) is more represented than Gen Y (109 index).