Search among the top brands by number of locations
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Managing Partner, Global Business Development
See what factors influence Coolblog performance in the Malaysia and how they change over time
See what factors influence Coolblog performance in the Malaysia and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
An analysis of Coolblog' competitors in the Malaysia
An analysis of Coolblog' competitors in the Malaysia
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Coolblog is in the top 3% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance indicates brand's share of foot traffic, revealing competitive strength and customer preference in the Cafe & Restaurants industry.
Coolblog in Malaysia holds a leading market position at the 97th percentile. This indicates a strong market presence. Performance peers include: 男朋友火锅 Nanpengyou, SHANAAZ BISTRO - NASI KANDAR & BANANA LEAF, Sariah Sari Ayam Penyet, VIGHNA CURRY HOUSE TAMPOI JB, Suarasa by Ciksue, and Yizy desserts (cafe).
Customer satisfaction (CSAT) is crucial for understanding customer loyalty and identifying areas for service improvement in the Cafe & Restaurants sector.
Coolblog's overall CSAT is 39%, a decrease of 18.3 percentage points year-over-year. Satisfaction varies by state: Selangor (43%), Malacca (43%), Johor (42%), and Negeri Sembilan (33%). Malacca and Negeri Sembilan show CSAT increases, while Selangor and Johor decreased. CSAT fluctuated between 31.91% and 45.33% from May to July 2025.
The number of outlets indicates brand's market reach and expansion strategy within the Cafe & Restaurants industry across different states.
Coolblog has a varied distribution of outlets across Malaysia. Johor leads with 57 outlets, followed by Selangor (29), Malacca (12), Perak (12) and Negeri Sembilan (12). Pahang and Kelantan each have 10 outlets, Penang has 9, Kedah has 8, and Terengganu has 7.
Identifying top competitors based on customer cross-visitation reveals direct rivals and potential partnership opportunities within the market.
Coolblog's top competitors based on cross-visitation are Pizza Hut (8%), Marrybrown (8%), KFC (6%), Black Canyon (4%), and Secret Recipe (4%). These brands share Coolblog's customer base, suggesting similar consumer preferences.
Analyzing traffic workload by hour helps optimize staffing and resource allocation to meet peak demand periods in Cafe & Restaurants.
Coolblog experiences peak traffic workload between 10:00 and 21:00, with the highest activity concentrated during the afternoon and evening hours. Traffic is minimal between midnight and 7:00. The highest point is 49.78% at 18:00.
Understanding consumer segments by gender and generation informs targeted marketing strategies and product positioning to enhance customer engagement.
Coolblog's customer base shows a higher affinity among women (139 index) compared to men (67 index). Among generations, Gen Z exhibits the highest affinity (174 index), followed by Gen Y (85 index), and Gen X (59 index).