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Managing Partner, Global Business Development
See what factors influence Chawla's performance in the India and how they change over time
See what factors influence Chawla's performance in the India and how they change over time
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Available by subscription
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Chawla's' competitors in the India
An analysis of Chawla's' competitors in the India
Search among the top brands by number of locations
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Chawla's is in the top 1% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance reveals Chawla's competitive strength and customer preference by measuring its share of foot traffic in the industry.
Chawla's, with a market performance percentile of 99, is a leading brand. This indicates a very strong market position, reflecting high customer preference relative to competitors like Udaya Upahara, Restaurant Aaha, Smoke Hub, Jain Chawal Wale, Lord of the Drinks, and Corner Point Family Restaurant & Lounge, all within the same top percentile.
Customer satisfaction (CSAT) shows how well Chawla's meets customer expectations, impacting loyalty and brand reputation.
Chawla's overall customer satisfaction is 71%, a decrease of 10.4 percentage points year-over-year. CSAT varies by state: Himachal Pradesh (95%), Uttar Pradesh (83%), Chandigarh (68%), Punjab (67%), and Arunachal Pradesh (62%). CSAT trended from 59.16 in May to 82.95 in June then decreased to 74.21 in July 2025.
Average check reflects customer spending per visit, indicating Chawla's pricing power and perceived value.
Chawla's average check is 896.30 INR, up 25.4% year-over-year, suggesting increased customer spending. Average check varies by state: Haryana (1100 INR), Punjab (1000 INR), Himachal Pradesh (670.80 INR), Delhi (533.30 INR), and Uttar Pradesh (488.20 INR). The average check decreased from 975.93 in May to 894.74 in June, and further decreased to 815.38 in July 2025.
Identifying competitors reveals Chawla's direct rivals, aiding in strategic positioning and differentiation efforts.
Chawla's top competitors, based on cross-visitation, are O Cafe & Restaurant (33.74%), Amritsari HAVELI Raebareli (33.13%), Social Avenue (30.40%), Krishna Leela Family Restaurant (27.05%), and Sky Heaven (9.42%). This shows the alternative dining choices of Chawla's customers.
Understanding consumer segments allows Chawla's to tailor marketing and offerings to specific demographic groups.
Chawla's customer base shows high affinity among men (Index 110), while women are under-indexed (Index 71). Among generations, Gen X displays high affinity (Index 163), while Gen Y (Index 92) and Gen Z (Index 80) are under-indexed. This highlights the customer preferences for the brand.