Search among the top brands by number of locations
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Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence Chatime performance in the United States and how they change over time
See what factors influence Chatime performance in the United States and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Chatime' competitors in the United States
An analysis of Chatime' competitors in the United States
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Chatime is in the top 3% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance reveals a brand's competitive strength and customer preference, indicating its share of foot traffic within the industry.
Chatime's MARKET PERFORMANCE percentile is 97, indicating a leading market position in the Cafe & Restaurants industry in the United States. This means Chatime outperforms most competitors. Performance peers in similar range include: Watermill Restaurant, The Lost Draft, E+ROSE Wellness Cafe, Patagonia Nahuen, Cow & Cheese, Mala Ocean Tavern.
Customer satisfaction (CSAT) is crucial for loyalty and growth, reflecting service quality and customer experience, directly impacting brand reputation.
Chatime's overall customer satisfaction is 89%, a decrease of 6.8 percentage points year-over-year. North Dakota shows the highest CSAT at 100%, while Florida has the lowest at 61% with a significant decrease of 36 percentage points. The CSAT decreased between May and July 2025.
The number of outlets indicates brand reach and expansion, reflecting investment in growth and market penetration across different locations.
Chatime has a total of 13 outlets in the United States. Maryland has the highest number of outlets with 4 locations. Guam has 3 outlets, while Florida, Texas, North Dakota, Kansas and Alabama each have 1 outlet.
Competitor analysis identifies key rivals and their customer overlap. This informs strategies to differentiate and capture market share more effectively.
Chatime's top competitors based on customer cross-visitation are Starbucks (11.43%), McDonald's (5.71%), Dunkin' (5.71%), KFC (5.71%), and Panda Express (5.71%). These brands represent the alternative choices for Chatime's customer base.
Analyzing traffic workload by hour helps optimize staffing and promotions, ensuring efficient service during peak times and maximizing revenue.
Chatime experiences peak traffic workload between 11 AM and 8 PM, with the highest workload at 60.13% at 6 PM (18:00). There is minimal to no activity during the early morning hours (12 AM - 9 AM).
Understanding consumer segments allows targeted marketing. Gender and generation affinity reveals who resonates most, guiding tailored campaigns and product offerings.
Chatime's consumer base shows high affinity among women (147 Index) and Gen Y (146 Index). Men (57 Index) and Gen X (45 Index) are under-indexed, indicating opportunities for targeted engagement.