Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Chatime performance in the United States and how they change over time
See what factors influence Chatime performance in the United States and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
In Cafés & Restaurants
·Jul – Sep 25
Chatime is in the lower 26% of brands
Sample of brands in the same percentile
An analysis of Chatime' competitors in the United States
An analysis of Chatime' competitors in the United States
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Chatime's market performance is in the lower 26% percentile, indicating a lagging position. This means Chatime captures less foot traffic compared to most competitors. Performance peers in the same percentile include Saigon Vietnamese Sandwich Deli, Dumpling World, Pizza Crossing, Birrieria Tijuana, Thorny's, and KANÙ.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty, brand reputation, and revenue. High CSAT scores correlate with business success.
Chatime's overall customer satisfaction is 91%, a decrease of 6.8 percentage points year-over-year. Alabama shows 93% satisfaction, Maryland 83%, and Florida 76%, with Florida experiencing the largest drop (-23.8pp). CSAT fluctuated between 79.59% and 95.24% during the reporting period.
Outlet count indicates brand reach and market presence. Growth in outlet numbers often signals expansion and increased accessibility for customers.
Chatime has a varying number of outlets across different states. Maryland has 5 outlets, Guam has 3, while Florida, Texas, Ohio, North Dakota, Kansas and Alabama each have 1 outlet.
Competitor analysis identifies key rivals and their market share, informing competitive strategies and highlighting opportunities for differentiation.
Chatime's top competitors based on customer cross-visitation are McDonald's (13.33%), Looney's Pub (6.67%), Silver Diner (6.67%), Buffalo Wild Wings (6.67%), and Starbucks (6.67%). This indicates that Chatime customers also frequent these establishments.
Traffic workload analysis optimizes staffing and resource allocation, ensuring efficient operations and customer satisfaction during peak hours.
Chatime experiences peak traffic workload between 11:00 AM and 7:00 PM, with the highest workload occurring around 6:00 PM (57.08%). Traffic is minimal before 10:00 AM and after 9:00 PM.
Understanding consumer segments enables targeted marketing, tailoring products and messaging to specific demographics for increased engagement and ROI.
Chatime's customer base shows a high affinity towards women (117 index) and Gen Y (130 index) and Gen Z (126 index) consumers. Men are under-indexed (84 index), as well as Gen X (39 index), indicating a lower affinity compared to the average consumer.