Search among the top brands by number of locations
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Managing Partner, Global Business Development
See what factors influence Chachi's performance in the Canada and how they change over time
See what factors influence Chachi's performance in the Canada and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
An analysis of Chachi's' competitors in the Canada
An analysis of Chachi's' competitors in the Canada
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Chachi's is in the top 4% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market share reveals competitive strength and customer preference in the industry. Higher share indicates a stronger market position.
Chachi's holds a leading market performance at the 96th percentile. This indicates a strong competitive position and customer preference, placing it among brands like Mofer Coffee, Pizza Candiac, Piatto Pizzeria + Enoteca, Rockaberry, Naimas and Restaurant Itaewon.
CSAT measures how well a company's products or services meet customer expectations, impacting loyalty and revenue.
Chachi's overall customer satisfaction is 80%, down 6 percentage points year-over-year. Alberta shows strong CSAT (87%), while British Columbia (78%) and Manitoba (25%) have lower satisfaction. CSAT fluctuated between 80.20% and 82% from May to July 2025.
Average check reflects customer spending per visit, indicating pricing strategy effectiveness and customer value perception.
Chachi's average check is 17.1 CAD, a 7.8% decrease year-over-year. Alberta's average check is 17.2 CAD, while British Columbia's is 16.7 CAD. The average check fluctuated between 15 CAD and 21.25 CAD from May to July 2025.
Outlet count indicates brand reach and market penetration, reflecting expansion and accessibility to customers.
Chachi's has 13 outlets in Alberta, 9 in British Columbia, and 2 in Manitoba. The number of outlets in each province reflects the brand's distribution and market coverage within Canada.
Competitor analysis identifies key rivals, informing strategies to differentiate and capture market share.
Chachi's top competitors based on customer cross-visitation are Tim Hortons (12.5%), A&W Canada (8.93%), McDonald's (8.93%), Starbucks (7.14%), and Boston Pizza (5.36%). This highlights the brands frequently visited by Chachi's customers.
Traffic workload identifies peak hours, optimizing staffing and resources for enhanced customer experience.
Chachi's experiences peak traffic workload between 10:00 AM and 7:00 PM, with the highest activity around 12:00 PM (61.96%). Minimal traffic occurs between 11:00 PM and 8:00 AM.
Understanding consumer segments informs targeted marketing, enhancing engagement and brand resonance.
Women (116) and Gen X (146) and Gen Z (153) show high affinity for Chachi's. Men (89) shows less affinity. This suggests targeted marketing towards Women, Gen X and Gen Z might be more effective.