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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
See what factors influence CC's Coffee House performance in the United States and how they change over time
See what factors influence CC's Coffee House performance in the United States and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of CC's Coffee House' competitors in the United States
An analysis of CC's Coffee House' competitors in the United States
Search among the top brands by number of locations
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
CC's Coffee House is in the top 2% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile reflects a brand's share of foot traffic, showing its competitive strength and customer preference.
CC's Coffee House has a market performance percentile of 98, indicating a leading position. This signifies high market share and strong customer preference compared to competitors like Crabby's Dockside, HASHTAG INDIA, Island Grill, Ember Kitchen, Palo Santo and Indique.
Customer satisfaction (CSAT) indicates loyalty and brand perception, directly impacting customer retention and revenue.
CC's Coffee House's overall CSAT is 73%, a 5 percentage point decrease year-over-year. In Louisiana, CSAT is 75%, with a decrease of 2.8 percentage points. This suggests a need to investigate factors affecting customer satisfaction to prevent further decline.
Average check is a key performance indicator of spending per transaction, directly impacting revenue and profitability.
CC's Coffee House's overall average check is $9.00, a decrease of 1.1% year-over-year. Louisiana's average check is $9.00, with no change. Monitoring and potentially increasing the average check can boost revenue.
Number of outlets shows brand's reach, reflecting potential customer access and market penetration within the industry.
CC's Coffee House has 37 outlets in Louisiana and 1 in Mississippi. The concentration of outlets in Louisiana signifies a strong regional presence, while expansion opportunities may exist in other states.
Competitor analysis reveals competitive landscape, informing strategic decisions related to market positioning and differentiation.
CC's Coffee House's top competitors based on cross-visitation are McDonald's (16.67%), Starbucks (13.04%), Chick-fil-A (12.32%), Raising Cane's Chicken Fingers (8.70%), and Popeyes Louisiana Kitchen (7.25%). Understanding these overlaps can inform marketing and product strategies.
Traffic workload analysis helps optimize staffing and resource allocation based on peak hours, maximizing efficiency and customer experience.
CC's Coffee House experiences peak traffic between 7 AM and 11 AM, with the highest workload at 9 AM (70.93). Traffic is minimal between 9 PM and 5 AM. Staffing and resource allocation should align with these peak hours.
Consumer segment analysis enables targeted marketing, improving engagement and optimizing resource allocation for audience.
Women are overrepresented (affinity index 112) in CC's Coffee House customer base, while men are underrepresented (affinity index 89). Gen X exhibits high affinity (158), while Gen Y (73) and Gen Z (48) are under-indexed. Tailored marketing to these segments could improve engagement.