Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence BEX Coffee & Chocolate performance in the Turkey and how they change over time
See what factors influence BEX Coffee & Chocolate performance in the Turkey and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jun – Aug 25
BEX Coffee & Chocolate is in the lower 32% of brands
Sample of brands in the same percentile
An analysis of BEX Coffee & Chocolate' competitors in the Turkey
An analysis of BEX Coffee & Chocolate' competitors in the Turkey
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
BEX Coffee & Chocolate's market performance is at the 32nd percentile in Turkey's Cafe & Restaurants industry, indicating a below average market position. This means the brand captures less foot traffic compared to most competitors. Performance peers in the same percentile range include: Meşhur Seferihisar Şambalicisi 1960', Nelipide, Caddeüstü Özlüce, TEKE ET LOKANTASI, Küçükçekmece Belediyesi Selçuklu Sosyal Tesisleri, and Ankara Hisar Kasrı.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty and brand reputation. Higher CSAT often correlates with increased sales and positive word-of-mouth.
BEX Coffee & Chocolate's overall CSAT is 76%, a 10.1 percentage point increase year-over-year, indicating improved customer happiness. The Mediterranean Region shows a CSAT of 77% with a 13.1 percentage point increase, while the Marmara Region has a CSAT of 75% with a 5.5 percentage point increase. This suggests positive trends in customer satisfaction across both regions.
Average check (Avg Check) indicates how much customers spend per visit, reflecting pricing strategy effectiveness and customer spending habits.
BEX Coffee & Chocolate's overall average check is 244.2 TRY, a 12.2% increase year-over-year, suggesting customers are spending more per visit. The Marmara Region has an average check of 278.6 TRY, while the Mediterranean Region has an average check of 227.6 TRY. This shows regional variations in customer spending.
Number of outlets indicates brand's market presence and reach. More outlets can lead to greater brand visibility and accessibility for customers.
BEX Coffee & Chocolate has 8 outlets in the Marmara Region and 6 outlets in the Mediterranean Region. This distribution reflects the brand's physical presence across these key regions in Turkey.
Competitor analysis identifies key rivals and customer preferences, informing competitive strategies and market positioning.
The top competitors for BEX Coffee & Chocolate, based on cross-visitation, are Starbucks (9.84%), Köfteci Yusuf (8.20%), Burger King (8.20%), BEX Coffee (6.56%), and McDonald's (6.56%). This indicates that customers who visit BEX Coffee & Chocolate also frequently visit these brands.
Traffic workload by hours reveals peak times, enabling optimized staffing, marketing, and resource allocation for better customer service.
BEX Coffee & Chocolate experiences peak traffic workload between 8 PM and 10 PM, with the highest workload at 73.40% at 10 PM. Traffic starts increasing from 7 AM, peaks in the evening, and declines after 10 PM. This data helps optimize staffing and promotions during peak hours.
Understanding consumer segments by gender and generation enables targeted marketing and product development, improving engagement and ROI.
BEX Coffee & Chocolate's customer base shows a high affinity towards women (Index 105) and Gen X (Index 139). Men are slightly under-indexed (Index 97), while Gen Y also shows a high affinity (Index 114). This suggests that marketing efforts could be tailored to appeal more to women and Gen X.