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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Benugo performance in the United Kingdom and how they change over time
See what factors influence Benugo performance in the United Kingdom and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
In Cafés & Restaurants
·Jul – Sep 25
Benugo is in the lower 31% of brands
Sample of brands in the same percentile
An analysis of Benugo' competitors in the United Kingdom
An analysis of Benugo' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance reveals brand's competitive strength and customer preference, indicating its share of foot traffic within the industry.
Benugo's market performance is in the lower 31%, indicating a below average market standing. This percentile reflects a smaller share of customer foot traffic compared to its competitors in the Cafe & Restaurants industry in the United Kingdom. Performance peers in the same percentile include The Fighting Cocks, indiawaale Restaurant, La Basque, AL HYDERABADI NAWAABS, Koffee, and Mr Wilson's.
Customer satisfaction (CSAT) is crucial for understanding customer loyalty and identifying areas for service improvement to drive repeat business.
Benugo's overall customer satisfaction is 49%, a decrease of 11.7 percentage points year-over-year. Scotland shows a CSAT of 48% with a decrease of 4.2 percentage points, while England has a CSAT of 44% with a decrease of 18.1 percentage points. This indicates a significant decline in customer satisfaction, particularly in England, requiring attention to service and experience improvements.
Average check reflects customer spending habits and pricing effectiveness, influencing revenue and profitability in the cafe and restaurant sector.
Benugo's overall average check is 12 GBP, a decrease of 11.2% year-over-year. England has an average check of 12.6 GBP with 0% growth, while Scotland has an average check of 11.2 GBP with 0% growth. The decline in average check suggests customers are spending less per visit, potentially impacting revenue.
Outlet count indicates brand reach and market presence, reflecting expansion strategy and potential revenue generation across different locations.
Benugo has 15 outlets in England, 4 in Scotland, and 1 in Wales. The distribution of outlets highlights a strong presence in England, with a smaller footprint in Scotland and Wales. This distribution likely influences brand visibility and accessibility across the United Kingdom.
Identifying top competitors helps understand market dynamics and customer preferences, informing strategies to differentiate and attract customers.
Benugo's top competitors based on customer cross-visitation are Caffè Nero (13.04%), McDonald's (13.04%), Bella Italia (8.70%), PAUL (8.70%), and JD Wetherspoon (8.70%). This indicates that customers who visit Benugo also frequently visit these brands, suggesting they are direct competitors in the cafe and restaurant market.
Traffic workload analysis helps optimize staffing and resource allocation, ensuring efficient service during peak hours and minimizing operational costs.
Benugo experiences peak traffic workload between 11 AM and 5 PM, with the highest workload at 5 PM (46.57%). Traffic is minimal during the night. This data suggests that Benugo should focus staffing and resources during these peak hours to maximize efficiency and customer satisfaction.
Understanding consumer segments allows for targeted marketing and product development, enhancing customer engagement and brand loyalty.
Benugo's consumer base shows a high affinity among women (index 130) and Gen Y (index 150), indicating these segments are overrepresented compared to the average consumer. Men (index 75) are underrepresented. This suggests marketing and product strategies should cater to Gen Y and women, while efforts could be made to attract more men.