Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Ben & Jerry's performance in the United Kingdom and how they change over time
See what factors influence Ben & Jerry's performance in the United Kingdom and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
In Cafés & Restaurants
·Jul – Sep 25
Ben & Jerry's is in the lower 18% of brands
Sample of brands in the same percentile
An analysis of Ben & Jerry's' competitors in the United Kingdom
An analysis of Ben & Jerry's' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Ben & Jerry's market performance is in the lower 18% in the United Kingdom's Cafe & Restaurants industry. This is a critically low position, indicating a need to improve its market standing. Performance peers in the same percentile range include Dudley's, Railway Inn, The Panton Arms, Mama Li, The Jolly Boatman, and The Green Dragon.
Customer satisfaction reflects brand perception and loyalty, directly impacting revenue and long-term sustainability.
Ben & Jerry's customer satisfaction in the United Kingdom is 70%, a decrease of 2.7 percentage points year-over-year. This indicates a potential decline in customer loyalty and a need to address customer concerns to improve satisfaction levels. The CSAT in England is also 70% with a similar decrease.
Outlet count indicates brand reach and market penetration, influencing accessibility and brand visibility.
Ben & Jerry's has 10 outlets in England, 1 in Scotland, and 1 in Wales. This distribution highlights a strong presence in England, with opportunities to expand further in Scotland and Wales to increase brand reach.
Competitor analysis identifies key rivals and cross-visitation patterns, informing competitive strategies.
McDonald's and Mattoni Restaurant are the top competitors for Ben & Jerry's, with a cross-visitation rate of 11.76%. P.F. Chang's, Honest Burgers, and Bella Italia also show cross-visitation (5.88%). This indicates shared customer bases and potential areas for competitive differentiation.
Traffic workload analysis optimizes staffing and resource allocation, enhancing operational efficiency.
Ben & Jerry's experiences peak traffic between 4 PM and 6 PM, with the highest workload at 5 PM (56.50%). Traffic is minimal between midnight and 9 AM. This data informs staffing and resource allocation to meet peak demand and optimize operational efficiency.
Understanding consumer segments enables targeted marketing, improving engagement and ROI.
Ben & Jerry's has a high affinity with women (index 93) and men (index 106). Gen X (index 119) and Gen Y (index 133) also show high affinity. This suggests that marketing efforts should focus on these demographics to maximize engagement and brand loyalty.