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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
See what factors influence BBC performance in the Colombia and how they change over time
See what factors influence BBC performance in the Colombia and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
An analysis of BBC' competitors in the Colombia
An analysis of BBC' competitors in the Colombia
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·May – Jul 25
BBC is in the top 1% of brands
Sample of brands in the same percentile
Cafe & Restaurants
Market performance reflects brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
BBC is a leading brand in Colombia's Cafe & Restaurants industry with a market performance percentile of 99. This signifies that BBC captures a significantly higher share of customer traffic compared to most competitors. Competitors like La patada fútbol y café., Tierra Querida, Sazón Caribe restaurant, Storia D'amore, Delirio Exquisito, and Topping Burgers Santa Marta share a similar high-performance percentile.
Customer satisfaction is crucial for brand loyalty and repeat business, directly impacting long-term revenue and brand reputation.
BBC's overall customer satisfaction (CSAT) is 74%, a decrease of 4.7 percentage points year-over-year. RAP Gran Santander shows the highest CSAT at 83% with a growth of 58.3 percentage points, while RAP Eje Cafetero has a lower CSAT of 73% with a decrease of 22.5 percentage points, indicating regional disparities in customer experience. CSAT Dynamic data show fluctuations in CSAT throughout the months.
Average check measures the average amount spent per transaction, indicating customer spending habits and revenue potential.
The overall average check for BBC is 55.4K COP, representing a 0.3% increase year-over-year. RAP (Especial) Central has the highest average check at 55K COP, while RAP del Agua y la Montaña has the lowest at 50.5K COP, with 0% growth across all regions. Average Check Dynamic shows fluctuations in average check throughout the months.
The number of outlets indicates brand reach and market presence, influencing accessibility and customer convenience.
BBC has 110 outlets in RAP (Especial) Central, indicating a strong presence in that region. RAP Pacífico has 14 outlets, RAP del Agua y la Montaña has 10, RAP Eje Cafetero has 3, and RAP Gran Santander has 1, showing a concentration of outlets in specific regions. This distribution highlights strategic regional prioritization.
Understanding competitors helps refine strategies to capture market share, optimize offerings, and enhance customer engagement.
BBC's customers also frequent Crepes & Waffles (9.52% cross-visitation), El Corral (6.02%), KFC (4.76%), McDonald's (4.26%), and Hornitos (4.01%). Crepes & Waffles is a significant competitor based on cross-visitation data, suggesting potential overlap in customer preferences and target markets.
Traffic workload by hour reveals peak operational times, enabling efficient staffing and resource allocation.
BBC experiences peak traffic workload between 17:00 and 18:00 (5:00 PM - 6:00 PM), with a workload of 40.37 and 42.03 respectively. Traffic starts to increase around 11:00 and stays high until 22:00, suggesting that BBC is most popular during lunch, afternoon, and dinner hours.
Consumer segment analysis enables tailored marketing, product development, and service strategies to maximize engagement.
Women are overrepresented among BBC's customers (Affinity Index 90) with a decrease of 10.40. Men are overrepresented (Affinity Index 107) with an increase of 6.84. Gen X is overrepresented (Affinity Index 117) with an increase of 16.53, while Gen Y (Affinity Index 88) and Gen Z (Affinity Index 92) are underrepresented among BBC's customers. The indexes represent the segments affinity, they are not percentages of users.