Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Tim Hortons is in the top 2% of brands
Sample of brands in the same percentile
See what factors influence Tim Hortons performance in the Philippines and how they change over time
See what factors influence Tim Hortons performance in the Philippines and how they change over time
Available by subscription
Available by subscription
An analysis of Tim Hortons' competitors in the Philippines
An analysis of Tim Hortons' competitors in the Philippines
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance shows brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
Tim Hortons holds a leading position in the Philippines' Cafe & Restaurants industry with a 98th percentile. This indicates strong market preference. Peers include Calle Luna, Suki-Ya, Pink's Hotdogs, Blake's Wings, Earth Restaurant and Mister Kabab.
Customer Satisfaction (CSAT) measures how happy customers are with their experience, impacting loyalty and brand reputation.
Tim Hortons' overall CSAT is 64%, a 9.9 percentage point decrease year-over-year. Metro Manila's CSAT is also 64%, down 8.1 percentage points. CSAT fluctuated between 34.62% and 86.11% from April to June 2025, indicating inconsistent customer experiences.
Average Check (AvgCheck) reflects the average amount spent per transaction, indicating pricing strategy effectiveness and customer spending habits.
Tim Hortons' overall Average Check is PHP 264.7, a 49.3% decrease year-over-year. Metro Manila's Average Check is PHP 257.4, with no growth. Monthly Average Check varied from PHP 227.27 to PHP 291.67, pointing to price or product mix variations.
Number of Outlets indicates brand reach and market presence, reflecting expansion strategy and competitive footprint.
Tim Hortons has 30 outlets in the Philippines: 27 in Metro Manila, 2 in Calabarzon, and 1 in Central Luzon. Most outlets are concentrated in Metro Manila, showing a focused regional strategy.
Competitor analysis identifies key rivals and customer crossover, informing competitive strategies and marketing efforts.
Tim Hortons' top competitors by cross-visitation are Starbucks (24.53%), McDonald's (13.21%), Jollibee (13.21%), Burger King (9.43%), and The Coffee Bean & Tea Leaf (7.55%). This highlights direct competitors for customer foot traffic.
Traffic Workload reveals peak hours, helping optimize staffing and resource allocation to improve customer service.
Tim Hortons experiences peak traffic workload between 14:00 and 17:00, with the highest workload at 16:00 (60.88%). Traffic is lowest between 0:00 and 5:00, indicating overnight operational needs.
Consumer segmentation allows targeted marketing, tailoring strategies to distinct demographic groups for maximum impact.
Tim Hortons' customer base shows high affinity among men (123%) and Gen Y (145%), indicating these segments are overrepresented. Women (60%) and Gen Z (39%) are underrepresented.