Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Tiago's is in the top 3% of brands
Sample of brands in the same percentile
See what factors influence Tiago's performance in the South Africa and how they change over time
See what factors influence Tiago's performance in the South Africa and how they change over time
Available by subscription
Available by subscription
An analysis of Tiago's' competitors in the South Africa
An analysis of Tiago's' competitors in the South Africa
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile indicates brand's share of foot traffic, revealing competitive strength and customer preference in the industry.
Tiago's, with a percentile of 97, is a leading brand in South Africa's cafe and restaurant industry. This high percentile indicates a strong market presence and high customer preference relative to competitors like Tataki, Piggly Wiggly Coffee Shop, Lucky Bread, ANAT, Izzyburger Wynberg and Whisk Wine Bar.
Customer satisfaction (CSAT) reflects customers' happiness with a brand, impacting loyalty and revenue. Monitoring CSAT helps identify areas for improvement.
Tiago's customer satisfaction is at 62%, a decrease of 32.9 percentage points year-over-year. This substantial drop indicates a significant decline in customer perception, particularly in KwaZulu-Natal, requiring immediate investigation and action to address potential issues affecting customer experience.
Average check reveals how much customers spend per visit, vital for understanding revenue trends and tailoring offerings to increase spending.
Tiago's average check is 164.8 ZAR, showing a decrease of 3.2% compared to the previous year. This indicates customers are spending slightly less per visit which might require menu adjustments or targeted promotions to boost spending in KwaZulu-Natal.
Outlet count shows a brand's reach, influencing market coverage and accessibility. Growth or decline reflects expansion or contraction strategies.
Tiago's has 10 outlets in KwaZulu-Natal and 2 in Eastern Cape. The concentration in KwaZulu-Natal suggests a strategic focus or stronger market presence in that region. Further expansion might focus on other regions.
Competitor analysis identifies key rivals and cross-visitation patterns, informing competitive strategies and highlighting opportunities to differentiate.
Tiago's customers also frequently visit Spur (21.43%), Wimpy (14.29%), Debonairs Pizza (14.29%), Nando's (14.29%), and RocoMamas (10.71%). This cross-visitation suggests these brands are direct competitors, and strategies should be developed to improve differentiation.
Traffic workload analysis pinpoints peak hours, enabling optimized staffing and resource allocation to enhance customer experience and operational efficiency.
Tiago's experiences peak traffic between 10:00 AM and 7:00 PM, with the highest workload around 5:00 PM (69.97). This data informs staffing and resource allocation strategies to ensure smooth operations during peak hours.
Understanding consumer demographics allows targeted marketing. Affinity reveals segment preferences, enabling tailored campaigns and improved engagement.
Tiago's consumer base shows a high affinity for women (76), suggesting they are significantly represented. The affinity for Gen Y (193), is also high. Tailoring marketing to Gen Y (millennials) could prove beneficial.