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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Olive Garden Italian Restaurant is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Olive Garden Italian Restaurant performance in the Canada and how they change over time
See what factors influence Olive Garden Italian Restaurant performance in the Canada and how they change over time
Available by subscription
Available by subscription
An analysis of Olive Garden Italian Restaurant' competitors in the Canada
An analysis of Olive Garden Italian Restaurant' competitors in the Canada
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals brand strength and customer preference, reflecting competitive success in the cafe and restaurant sector.
Olive Garden is a leading brand in Canada's cafe & restaurant industry, ranking in the top 1%. This indicates a strong market presence and customer preference. Performance peers include COBS Bread Bakery, Dhaba Junction on Queen, Angara Indian and Hakka downtown, Pizza Delight, King Tandoori, and Sushi Shop all at the same percentile.
CSAT is crucial for gauging customer loyalty and identifying areas for service improvement, directly impacting brand reputation.
Olive Garden's overall customer satisfaction is 78%, a 4.7 percentage point increase year-over-year. Manitoba shows the highest CSAT at 82% with a 19 percentage points growth, while British Columbia's CSAT is lower at 71% with a 9.2 percentage points decrease. These variations by location highlight specific areas needing attention.
Average check reflects customer spending habits, aiding in menu pricing and revenue forecasting for the restaurant.
The overall average check for Olive Garden is CAD 41.4, a 4.9% decrease year-over-year. Alberta has the highest average check at CAD 44.1. This decrease may indicate shifts in customer spending or menu preferences that require further investigation to optimize revenue.
Outlet count indicates brand reach and market coverage, influencing accessibility and overall revenue potential.
Olive Garden has a total of 8 outlets across Canada. Alberta has the highest number of outlets with 3. Manitoba and Saskatchewan have 2 each, and British Columbia has 1. These numbers reflect Olive Garden's strategic presence across different Canadian regions.
Understanding competitor visitation patterns is essential for strategic positioning and targeted marketing efforts.
The top competitors for Olive Garden, based on customer cross-visitation, are Tim Hortons (15.18%), McDonald's (11.87%), A&W Canada (8.37%), Boston Pizza (6.81%), and Subway (4.86%). This indicates that Olive Garden customers also frequent these fast-food and casual dining establishments.
Traffic workload reveals peak hours, aiding in staffing and resource allocation for optimal customer service.
Olive Garden experiences peak traffic workload between 17:00 and 19:00 (5 PM to 7 PM), reaching a high of 66.16. Traffic workload is minimal during early morning hours. This information allows for optimized staffing and resource allocation during peak hours to enhance customer experience.
Analyzing consumer segments by gender and generation informs targeted marketing and positioning strategies.
Olive Garden's customer base shows a high affinity towards Women (102 index). Among generations, Gen X shows a high affinity (118 index), followed by Gen Z (113 index). Gen Y is under-indexed (83 index). These insights suggest opportunities for targeted campaigns.