Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Nando's is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Nando's performance in the Zambia and how they change over time
See what factors influence Nando's performance in the Zambia and how they change over time
Available by subscription
Available by subscription
An analysis of Nando's' competitors in the Zambia
An analysis of Nando's' competitors in the Zambia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile reveals brand's share of foot traffic, indicating competitive strength and customer preference.
Nando's market performance in Zambia is leading, with a percentile of 99, indicating a strong competitive position. This places Nando's in the top 1% of brands in the Cafe & Restaurants industry, showing significant customer preference. Performance peers include Fox & hound makeni mall, Nawab's Kitchen, Hungry Lion, La Piazzetta, Copper Pot Restaurant, and Steers.
Customer satisfaction is vital for loyalty. Declining satisfaction can signal issues needing attention to retain customers.
Nando's overall customer satisfaction in Zambia is 79%, a decrease of 2.6 percentage points year-over-year. Lusaka Province shows a CSAT of 81%, down 1.1 percentage points. The CSAT trend from April to June 2025 shows fluctuations, peaking in May. While satisfactory, the downward trend warrants attention.
Outlet count indicates market presence. Growth reflects expansion and potential revenue gains in key regions.
Nando's has 8 outlets in Lusaka Province and 4 in Copperbelt Province, Zambia. The distribution highlights a stronger presence in Lusaka. The higher outlet count in Lusaka suggests a larger market share and potentially higher revenue from that region.
Understanding competitors is crucial. Cross-visitation reveals shared customers and competitive dynamics.
Nando's in Zambia shares customers with Hungry Lion (18.42%), RocoMamas (10.53%), Grandaddy’s Shoka Nyama (9.21%), KFC (7.89%), and Pizza Inn (6.58%). Hungry Lion is the most frequently visited competitor by Nando's customers, indicating a significant overlap in customer base.
Traffic workload analysis optimizes staffing and resource allocation. Peak hours define when most customers visit.
Nando's in Zambia experiences peak traffic between 10:00 and 21:00, with the highest workload around 18:00. Minimal activity occurs between 2:00 and 9:00. This data informs staffing and resource allocation to meet customer demand efficiently during peak hours.
Consumer segments highlight key demographics. Affinity informs marketing and positioning strategies.
Nando's Zambia customers show high affinity for Women (81%) and Men (108%) and Gen X (317%). Compared to average consumers, Women are under-indexed, and Men and Gen X are over-indexed, demonstrating their engagement with the brand. This suggests tailored marketing approaches may resonate.