Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
KFC is in the top 2% of brands
Sample of brands in the same percentile
See what factors influence KFC performance in the Zambia and how they change over time
See what factors influence KFC performance in the Zambia and how they change over time
Available by subscription
Available by subscription
An analysis of KFC' competitors in the Zambia
An analysis of KFC' competitors in the Zambia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals brand's strength and customer preference in the cafe & restaurant industry, crucial for strategic decision-making.
KFC Zambia's market performance is at the 98th percentile, indicating a leading position. This signifies a strong competitive advantage. KFC Kabulonga Mall, Penmal Restaurant & Bar, KFC East Park Mall, Shamel Restaurant and Bar, RocoMamas and Cheryl Gardens And Events Centre are performance peers.
Customer satisfaction is a key indicator of loyalty and brand perception, influencing long-term business growth and profitability.
KFC Zambia has a customer satisfaction rate of 91%, a 9.5 percentage point increase year-over-year, indicating improved customer experiences. In Lusaka Province CSAT is 91%. CSAT has been consistently at 100% from April to June 2025.
Outlet count indicates market presence and expansion, impacting brand visibility and accessibility for customers in the cafe & restaurant industry.
KFC Zambia operates 2 outlets in Lusaka Province. This reflects their current operational footprint within the region, indicating areas for potential expansion.
Understanding key competitors is crucial for strategic positioning and identifying opportunities to gain a competitive edge in the cafe & restaurant market.
KFC Zambia's top competitors include Hungry Lion (39.29% cross visitation), Nando's (21.43%), vida e caffè, Debonairs Pizza and Keg (each 14.29%). This reveals brands frequently visited by KFC's customers.
Analyzing traffic workload by hours helps optimize staffing and resource allocation to meet customer demand effectively throughout the day.
KFC Zambia experiences peak traffic between 13:00 and 17:00, with the highest workload around 14:00 (82.71%). Traffic starts increasing at 8:00, gradually rising to peak hours and decreasing toward the end of the day.