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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Mr. Puffs is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Mr. Puffs performance in the Canada and how they change over time
See what factors influence Mr. Puffs performance in the Canada and how they change over time
Available by subscription
Available by subscription
An analysis of Mr. Puffs' competitors in the Canada
An analysis of Mr. Puffs' competitors in the Canada
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Understanding market performance reveals brand's competitive strength and customer preference within the Cafe & Restaurants industry in Canada.
Mr. Puffs holds a leading MARKET PERFORMANCE position in Canada's Cafe & Restaurants industry with a percentile of 99, placing it in the top 1% of brands, reflecting a strong competitive advantage. Performance peers such as Pizza Nova, Leopold's Tavern, PunjabLand Restaurant, Jerusalem Shawarma Vancouver, White Spot and Punjabi By Nature are in the same percentile range.
CSAT reflects customer loyalty. Monitoring CSAT helps identify areas for improvement to maintain and grow the customer base.
Mr. Puffs' overall customer satisfaction (CSAT) is 80%, a decrease of 2.7 percentage points year-over-year. Ontario shows a CSAT of 85%, while Quebec reports 69%. The dynamic CSAT data shows fluctuations between 75.52 and 84.31 during the analyzed period, indicating variability in customer perception.
Outlet count indicates brand reach. Tracking outlet numbers reflects expansion strategy effectiveness and market penetration.
Mr. Puffs has 44 outlets in Quebec and 26 in Ontario. The higher number of outlets in Quebec suggests a stronger presence or initial focus in that province.
Identifying top competitors through cross-visitation helps refine strategies to capture more market share and understand customer preferences.
Mr. Puffs' customers also frequently visit Tim Hortons (19.11%), McDonald's (15.87%), A&W Canada (6.63%), Starbucks (4.01%), and Pizza Pizza (3.54%). These brands represent key competitors for Mr. Puffs.
Analyzing traffic workload by hour reveals peak times, enabling efficient staffing and resource allocation to optimize customer experience.
Traffic workload peaks between 10:00 and 21:00, with the highest activity around 18:00. This indicates Mr. Puffs experiences the greatest customer traffic during these hours.
Understanding consumer demographics (gender, generation) enables targeted marketing and product development to resonate with key customer groups.
Women show a high affinity (109 Index) for Mr. Puffs, while men are slightly under-indexed (94 Index). Gen X exhibits a high affinity (116 Index), while Gen Y is under-indexed (93 Index), and Gen Z shows average affinity (103 Index).