Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Lotteria is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Lotteria performance in the Vietnam and how they change over time
See what factors influence Lotteria performance in the Vietnam and how they change over time
Available by subscription
Available by subscription
An analysis of Lotteria' competitors in the Vietnam
An analysis of Lotteria' competitors in the Vietnam
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance reveals brand's share of foot traffic, highlighting its competitive strength and customer preference in the industry.
Lotteria, with a Market Performance percentile of 99, holds a leading position in Vietnam's Cafe & Restaurants industry. This indicates a strong market presence and high customer preference compared to peers like Pizza Hut, Vua Chả Cá, KFC, Highlands Coffee, MẸT Vietnamese restaurant & Vegetarian Food, and Pizza 4P's, all positioned at the same percentile.
Customer Satisfaction (CSAT) measures loyalty, impacting revenue and brand reputation. Higher CSAT scores often correlate with increased customer retention.
Lotteria's overall CSAT is 76%, with a 1.1 percentage point increase year-over-year, indicating positive customer sentiment. Đắk Lắk Province shows the highest CSAT at 96%, while Gia Lai Province experienced a decrease. The trend from April to June 2025 shows increasing customer satisfaction.
Average Check reflects spending per customer, crucial for revenue analysis. Changes indicate pricing strategy effectiveness and customer purchasing behavior.
Lotteria's overall Average Check is 140.5K VND, a 6% decrease year-over-year. Kiên Giang Province has the highest Average Check at 442.5K VND. There was a decrease in average check from April to June 2025, showing a notable drop in June.
Outlet count indicates brand reach, impacting market penetration and accessibility. Growth or decline reflects expansion strategies and market demand.
Khánh Hòa Province leads with 8 Lotteria outlets. Provinces like Quảng Ninh, Lâm Đồng, Đồng Tháp and Tây Ninh also have a strong presence. This distribution illustrates Lotteria's established presence across various regions in Vietnam.
Identifying key competitors through cross-visitation reveals direct rivals and shared customer base for strategic advantage.
KFC and Highlands Coffee are Lotteria's top competitors based on cross-visitation (8.60% and 8.55% respectively), followed by Jollibee (8.11%). Pizza 4P's and Pizza Hut have lower cross-visitation rates. This shows which brands share Lotteria's customer base.
Traffic Workload highlights peak hours, optimizing staffing and promotions. Understanding customer flow improves operational efficiency and service.
Lotteria's peak traffic workload occurs between 17:00 and 20:00, with the highest at 19:00 (62.42). There is very low traffic between 0:00 and 6:00. This information is important for staffing and marketing during peak hours.
Consumer segment analysis by Gender and Generation informs targeted marketing, improving ad relevance and overall campaign effectiveness.
Lotteria's customer base has a higher affinity towards women (Index 102) compared to men (Index 99). Gen Z shows a high affinity (Index 125), while Gen X is under-indexed (Index 69). Gen Y has an Index of 89. Lotteria appeals more to women and Gen Z relative to average consumers.