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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Lotteria is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Lotteria performance in the South Korea and how they change over time
See what factors influence Lotteria performance in the South Korea and how they change over time
Available by subscription
Available by subscription
An analysis of Lotteria' competitors in the South Korea
An analysis of Lotteria' competitors in the South Korea
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Lotteria, with a market performance percentile of 99 in South Korea's Cafe & Restaurants industry, holds a leading market position. This percentile indicates strong customer preference and competitive strength. Performance peers are Odarijip, Ilpyeon Jangeo Hongdae, 도산이국(eeguk), 벅벅 신당점, 파이프그라운드, and Ssada Gimbab, Myeongdong Station, all at the same percentile.
Customer satisfaction (CSAT) reflects customer loyalty, impacting brand reputation and repeat business. Higher CSAT typically correlates with increased revenue.
Lotteria's overall CSAT is 73%, a decrease of 4.2 percentage points year-over-year. In Gyeonggi, the CSAT is 70%, down 1.3 percentage points. The dynamic CSAT data shows a decreasing trend from April (79.89%) to June (61.61%) 2025, indicating a potential need to address customer concerns.
Average check (transaction value) indicates customer spending habits. Tracking this KPI helps optimize pricing strategies and identify upselling opportunities.
Lotteria's overall average check is 11.8K KRW, a 10.1% increase year-over-year. Gyeonggi shows an average check of 19.2K KRW. The average check dynamic data displays an increasing trend from April (9857.14 KRW) to June (14903.85 KRW) 2025, potentially indicating successful upselling or menu changes.
Number of outlets shows brand's physical presence and market reach. Growth in outlet numbers can indicate expansion and increased accessibility.
Lotteria's outlet distribution in South Korea is led by Gyeonggi with 167 outlets, followed by Gangwon State (43), and South Gyeongsang (38). Other states have fewer outlets, suggesting regional variations in Lotteria's market penetration strategy.
Competitor analysis identifies key rivals and customer preferences. Understanding cross-visitation patterns enables strategic positioning and marketing efforts.
Lotteria's top competitors based on cross-visitation are Starbucks (20.17%), McDonald's (9.80%), A Twosome Place (6.05%), Burger King (4.03%), and 명륜진사갈비 (3.75%). This indicates that customers who visit Lotteria also frequently visit these brands.
Traffic workload patterns reveal peak hours and customer flow. Analyzing this data optimizes staffing, resource allocation, and promotional timing.
Lotteria's peak traffic workload occurs between 12:00 PM and 7:00 PM, with the highest at 6:00 PM (57.73). Traffic is significantly lower during the early morning hours. Staffing and promotions should be aligned with these peak activity times.
Consumer segment analysis by gender and generation informs targeted marketing and positioning. Affinity insights guide tailored strategies for different demographics.
Lotteria's customer base shows high affinity with Men (affinity index 115) and Gen Z (affinity index 125). Women (affinity index 75), Gen X (affinity index 95) and Gen Y (affinity index 93) are under-indexed, suggesting potential for targeted marketing to increase engagement.