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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Lindt is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Lindt performance in the Italy and how they change over time
See what factors influence Lindt performance in the Italy and how they change over time
Available by subscription
Available by subscription
An analysis of Lindt' competitors in the Italy
An analysis of Lindt' competitors in the Italy
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows brand strength, reflecting customer preference and competitive edge in the Cafe & Restaurants industry.
Lindt, with a MARKET PERFORMANCE percentile of 99 in Italy, is a leading brand. This top 1% ranking means Lindt significantly outperforms most competitors in attracting customers within the Cafe & Restaurants sector. Its peers, including San Giorgio Ristorante-Pizzeria, Barrique Ristorante, Ristorante Santa Maria Formosa, Ristorante Rialto Sul Canallgrande, Il Porto and Ristorante Pizzeria Castello are positioned within the same high-performance bracket.
Customer satisfaction (CSAT) reflects brand perception. High CSAT scores often correlate with customer loyalty and positive recommendations.
Lindt's overall customer satisfaction in Italy is 67%, down 7.7 percentage points year-over-year. Tuscany has the highest CSAT at 90%, up 0.8 percentage points, while Campania shows the lowest at 57%, down 23.6 percentage points. The CSAT dynamic data shows fluctuations between April and June 2025, with a peak in May.
Outlet count shows brand reach. More outlets can mean greater convenience, brand visibility, and market accessibility.
Lindt has varying numbers of outlets across Italian states. Lombardy, Piedmont and Lazio each have 3 outlets, Emilia-Romagna and Campania each have 2, while Sicily, Friuli – Venezia Giulia, Abruzzo, Tuscany and Veneto each have 1. This distribution shows a focus in certain regions.
Competitor analysis helps understand market dynamics. It identifies direct rivals and reveals customer preference overlaps.
Lindt's main competitors in Italy, based on customer cross-visitation, are Autogrill (14.64%), McDonald's (13.65%), Old Wild West (5.96%), Farinella (3.23%) and Burger King (3.23%). Autogrill and McDonald's have a notably higher overlap in customer visits compared to other competitors.
Traffic workload by hour shows peak times. Understanding traffic patterns is crucial for staffing and marketing resource allocation.
Lindt experiences peak traffic between 15:00 and 17:00, with workload values of 50.53 and 54.40, respectively. Traffic starts increasing around 9:00, peaking in the afternoon, and declines sharply after 19:00.
Consumer segment analysis shows audience. Affinity insights inform targeted marketing and strategic product positioning.
Lindt's customer base in Italy shows a higher affinity towards women (82%) and men (114%). The brand indexes high with Gen X (133%) and lower with Gen Y (78%) and Gen Z (50%).